Company: Link Business Solutions
Case No: T14304
Logged By: Salesh Dayal on 17 Feb 2025 12:55PM
Priority: High
Product: LinkSOFT
Group: Support
Time Taken (hrs): 2.00
Assigned To: Salesh Dayal
Circulation: Salesh Dayal, Sanjay, Vineet
Resolve By: Tuesday, 25 March 2025 02:48 PM [262 days since logged date]
Status: Closed
Subject: Request for LinkSOFT Licence for EZER LAW CHAMBERS
Summary:    

Subject: Request for LinkSOFT Licence for EZER LAW CHAMBERS

Instructions on using this template:

  1. Once the case is created, please do NOT change the case header or comments. Add a new "comment" to the case if amendments are required.
  2. Replace {Registered Company Name} in the subject.
  3. Attach the invoice sent to the client relating to the Licences in the Licence Portal against the Licence request and assign the case to Sanjay. Skype the "Case number and Subject" to Sanjay
  4. Once the license is applied on site, close the case with the statement "Licence has been applied on-site by {User}" with any other relevant details.
  5. Refer to Helpdesk PolicyLicence Policy and EULA and your reseller agreement for further details.
  6. If there are multiple servers, copy sections B and C and place them below the last dashed Line
  7. Allow 48 hours for licences processing.


Section A - Explain any variance to standard licence in detail with supporting documents. Special Discount Notes and Calculations (Required when the standard price is not used):

N/A

Section B - Licence Registration Details

ItemValue
Client Registered Name: EZER LAW CHAMBERS
Client Contact Name: Vanita Prasad
Client Contact Email/Phone: vanita.youngslaw@gmail.com
LinkSOFT Version: 15
Server Name: YOUNG-VMSSVR
Database Name:LinkSOFT-EZERLAW


Training Database Name:
None
Start Date (When did the client start using LinkSOFT): 17/02/2025
Expiry Date (Min.12 months. Recommend END OF Month): 16/02/2026


Enable Subscription Price for This customer (Y/N)
N
Enable Cloud Hosting for this customer (Y/N)
N


Total Initial Cost for this server: $1,850
Total Annual amount for this server: $370
Quotation Number:
QT000521
Licence (Training & Production) requested and checked (Y/N)
N



Section C - Licence Count.
ModuleDescriptionTypeExisting QtyAdd QtyTotal Qty
SYSServer Licence (1 licence for each server/database)Server  1 1






HRM--> Human Resource Management (Active Stations & Active Employee Count. Includes Payroll, Employee Self-Serve)Station   
HRM--> Human Resource Management (Active Stations & Active Employee Count. Includes Payroll, Employee Self-Serve)Employee   
TNA- - - Time and Attendance (1 licence for each server/database)Server   
REC- - - Recruitment Management (1 licence for each server/database)Server   






POS--> Point of Sales (Active Stations. Includes Inventory, Purchasing)Station  1 1
EFT- - - Electronic Fund Transfer (1 licence for each server/database)Server   
FCI- - - Forecourt Control Integration (1 licence for each server/database)Server   
VMS- - - VAT Monitoring System (1 licence for each server/database)Server   
REPL- - - Replication (1 licence for each server/database)Server   






FMS--> Financial System and Asset Management (1 licence for each server/database)Server   
API--> Integration API for ERP (1 licence for each server/database)Server   
HEL--> Helpdesk System (1 licence for each server/database)Server   

---- Place Section B and C below this line or each additional server this client has ------------------------------------

Audit Notes:Edited by salesh on 21/03/25 14:48. Edited by salesh on 17/02/25 12:55. 
21 Mar 202502:51PM Comment 1 by Salesh Dayal Assigned To: Sanjay (Link Technologies) Followup Date: 25-03-2025 02:48 PM Notes: ETC extended from: 17/02/2025 to 25/03/2025

Hi Sanjay

The customer has paid. Appreciate if you may issue production licenses.

Invoice is attached herein.

Thanks

Salesh


21 Mar 202504:58PM Comment 2 by Sanjay (Link Technologies) Assigned To: Salesh Dayal Followup Date: 25-03-2025 04:56 PM Time Taken (hrs): 1.00
Hi Salesh, Licence issued.

25 Mar 202510:23AM Comment 3 by Vineet (Link Business Solutions) Assigned To: Salesh Dayal Followup Date: 26-03-2025 10:07 AM Time Taken (hrs): 1.00

Bula

License has been retrieved onsite. We will proceed to close this case.

Thanks
Vineet Ram
222 0085


Attachments:
- General Documents:Invoice (Inc GST) - INV009482 Ezer Law.pdf
If you have any queries regarding this support incident, please call our support on Support: +679 222 0084. After Hours Support: +679 222 0085 or email Support@LinkTechnologies.com.au and include the Case No: T14304 in the subject line of all emails regarding this issue.

Document size: 19.0 KB
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