Company: Link Technologies
Case No: L10352. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 07 May 2019 08:59AM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 12.50 (Weight: 15.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Wednesday, 08 May 2019 12:00 AM [1808 days since logged date]
Status: Closed
Subject: Discrepancies with the "Customer Audit Report"
Summary:    

The following issues have been identified:

  1. Lengthy customer names are not fully printed in the report.
  2. If users enter more than 1 email address separated by ";" this is not fully printed in the report.
  3. The following details are missing from the report:
    1. Contact
    2. Tax File Number
    3. Pref Payment Method
    4. Insurer
    5. Policy No
    6. Credit Rollover Type.
Audit Notes:
07 May 201908:59AM Comment 1 by Rashna (Edge Business Solutions) Case 10352 added to project 11.0
22 May 201911:01AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 22-05-2019 11:01 AM Time Taken: 4.50

Development work for this case has been completed.

The change will be available in version: 11.0.0522

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Refactored report to use the standard framework
  2. Added Missing customer fields
  3. Added fleet information
  4. Added Notes information

2. The issue was caused by:

  1. Improvement

3. Next Step:

  1. UAT

4. Notes:


23 May 201902:00PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 24-05-2019 12:00 AM Time Taken: 2.00

Hi Alvis, 

Below details are still missing from the report.

  1. Tax File Number.
  2. Loyalty details

Thank
Rashna


23 May 201903:53PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-05-2019 03:53 PM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version: 11.0.0523

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Added missing details to the report

2. The issue was caused by:

  1. Improvement

3. Next Step:

  1. UAT

4. Notes:


04 Jun 201902:21PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 14-06-2019 12:00 AM Time Taken: 2.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Validate that the name "Customer Listing Report" is consistent with the report namePass
2Verify that report labels are consistent with the report filters Pass
3

Validate that the below data in now in the report:

  1. Contact
  2. Tax File Number
  3. Pref Payment Method
  4. Insurer
  5. Policy No
  6. Credit Rollover Type.
  7. Tax File Number
  8. Loyalty Details
Pass
4Test the report filtersPass
5Verify that "Customer" name and multiple email addresses are fully printed in the report.Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0603
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: Documentation


    01 Oct 201901:20PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 01-10-2019 01:20 PM Time Taken: 1.00
    Hi Sanjay,

    I have updated the report notes for "Customer Listing Report".

    Thanks
    Rashna

    09 Oct 201908:22AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10352 in the subject line of all emails regarding this issue.

    Document size: 8.6 KB
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