Company: Link Technologies
Case No: L12538. Project: 13.03: LinkSOFT version 13.03
Logged By: Alvis (Link Technologies) on 27 Aug 2021 04:50PM
Priority: Low
Product: Payroll & HR
Group: Enhancement
Time Taken: 3.00 (Weight: 3.00)
Version: 13.02.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Thursday, 30 September 2021 11:59 PM [965 days since logged date]
Status: Closed
Subject: Improvements to TNA Import Log Delete process

When deleting entries from menu "TNAImport Log", the system may timeout depending on the number of entries in the log.

To improve this process, do the following:

  1. When delete is initiated, flag the record to be deleted.
  2. Add this to a background process to delete the records.
Audit Notes:Edited by alvis on 02/09/21 09:05. Edited by alvis on 02/09/21 09:03. 
30 Aug 202110:08AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 01-09-2021 10:05 AM Time Taken: 2.00
PART A - Development work for this case has been completed.

1. The change will be available in version:13.10.0831

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. When entries are deleted in "TNA Import Log", it is marked as "Queued To Delete".
  2. The background process "SYS001" processes this request and performs the delete.

3. Affected Areas:

  1. TNA Import Log -> Delete

4. The issue was caused by:

  1. Improvement to the way delete is handled.

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation):UAT

01 Sep 202108:39AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 03-09-2021 08:27 AM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
  1. Delete a log entry. Validate that the status has been updated to "Queued to Delete".
  2. Enable process SYS001. Validate that the record is deleted after the process has ran.

Environment Details

  1. OS version:
  2. Application version:
  3. Setup on:
    1. Server: LinkQA4
    2. Database: UAT-LINKSOFT
    3. LinkSOFT URL: HTTP://
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

02 Sep 202109:03AM Comment 3 by Alvis (Link Technologies) Case L12538 added to project 13.02
02 Sep 202109:05AM Comment 4 by Alvis (Link Technologies) ETC was changed from 30/09/2021 to 30/09/2021
02 Sep 202111:38AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-09-2021 11:38 AM
Thanks Rashna

If you have any queries regarding this support incident, please email and include the Case No: L12538 in the subject line of all emails regarding this issue.

Document size: 7.0 KB
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