Company: Link Technologies
Case No: L10471. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 11 Jun 2019 10:20AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 4.50 (Weight: 4.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 14 June 2019 12:00 AM [1832 days since logged date]
Status: Closed
Subject: Unable to delete "Award Grades" under "Payroll Maintenance - Pay Awards"

Steps to Replicate

  1. Navigate to "Payroll Maintenance - Pay Awards"
    1. Go into the details of code "CSDW"
    2. Delete award "MH-EA".
    3. The system gives an error. Refer to Figure 1.
Figure 1: Error

Audit Notes:Edited by sanjay on 11/09/19 15:46. 
11 Jun 201910:20AM Comment 1 by Rashna (Edge Business Solutions) Case 10471 added to project 11.0
11 Jun 201904:26PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 11-06-2019 04:26 PM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version: 11.0.0611

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected delete of award grade.

2. The issue was caused by:

  1. UserID was not sent to delete function

3. Next Step:

  1. UAT

4. Notes:

21 Jun 201901:43PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 21-06-2019 01:43 PM Time Taken: 2.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Navigate to "Payroll Maintenance - Pay Awards"
  1. Go into the details of code "CSDW"
  2. Delete award "MH-EA"
  3. The record should be deleted without errors

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0621
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: Closure

    09 Oct 201908:17AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email and include the Case No: L10471 in the subject line of all emails regarding this issue.

    Document size: 20.5 KB
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