Company: Link Technologies
Case No: L11706. Project: 10.10: LinkSOFT Version 10.1
Logged By: Alvis (Link Technologies) on 10 Sep 2019 08:32AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 5.00 (Weight: 5.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna, Sanjay
Resolve By: Saturday, 31 August 2019 12:00 AM [1682 days since logged date]
Status: Closed
Subject: Payslip email from company A states "No Data" when user changes to company B
Summary:    

Payslip email from company A states "No Data" when the user changes to company B.

Steps to reproduce:

  1. Send "Email Payslip" from company A
  2. Immediately switch to company B

Payslips from company A states "No Data"

Audit Notes:Edited by alvis on 10/09/19 08:32. Edited by alvis on 02/09/19 13:31. Edited by alvis on 02/09/19 13:28. 
02 Sep 201901:31PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 02-09-2019 01:31 PM Time Taken: 4.00

Development work for this case has been completed.

The change will be available in version:10.150 & 11.003

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed the "Payslip" data exists script to verify data for the company using payrun id selected.
  2. Changed "ESS Payslip" report to use company using payrun id, instead of the user's company.

2. Affected Areas:

  1. "Payroll Processing ~> Email Payslip"

3. The issue was caused by:

  1. When the user switches the company, the "Payslip data exists" verifications stated "No Data"

4. Notes
5. Next Step
: UAT


03 Sep 201908:40AM Comment 2 by Alvis (Link Technologies) Case 11706 added to project 10.150
03 Sep 201910:09AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 03-09-2019 12:00 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Send payslips from company 1001 for employee E004. Immediately switch to company 1002 and send the payslip for employee E0002. Validate that the payslip is successfully send and the data in the payslip is correctPass
2Send payslips from company 1001 for all employees in payrun 443. Immediately switch to company 1002 and send the payslip for all employees. Validate that the payslip is successfully send and the data in the payslip is correct
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 10.1.150
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-10-RASHNA

Next Step

  1. Closure

    10 Sep 201908:32AM Comment 4 by Alvis (Link Technologies) Case 11706 removed from project 10.150
    10 Sep 201908:32AM Comment 5 by Sanjay (Link Technologies) Case 11706 added to project 10.150
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11706 in the subject line of all emails regarding this issue.

    Document size: 6.5 KB
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