Company: Link Technologies
Case No: L12919
Logged By: Sanjay (Link Technologies) on 30 Jun 2023 11:56AM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 4.00
Assigned To: Sanjay (Link Technologies)
Circulation: Navneet Kumar, Sanjay
Resolve By: Friday, 30 June 2023 11:55 AM [297 days since logged date]
Status: Closed
Subject: Exception has been thrown by the target of an invocation
Summary:    
1. Problem Details

An unexpected error is showing in the event log for the below Companies;

  1. Zion Glass & Aluminum Works T/A Ashtray Builders [1002]
  2. Inex Glass & Aluminium Works [1003]
  3. Proficient Customer Solutions [1004]
  4. Investment Fiji [1005]
  5. Business Assistance Fiji [1006]
2. Error Message (screenshot of the error)

Exception has been thrown by the target of an invocation.

3. Environment Details
  1. Version: 14.90.230621 GA
  2. URL: https://www.link247.com.au/LinkSOFT-EdgeBusinessSolutions/
Audit Notes:Edited by sanjay on 30/06/23 11:56. 
30 Jun 202311:54AM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 04-07-2023 10:01 AM Time Taken: 4.00 Notes: ETC extended from: 29/06/2023 to 04/07/2023

Hi Navneet, I have had a look at the issue and it seems like an issue with the Web Configuration File. Here are the instructions to resolve the issue:

  1. On the LinkSOFT Web Site, Edit the WEB.CONFIG file
  2. Go to the last Section (Line 305) and make the following change
    1. Change the numbers 7.0.0.1 to 7.0.0.3
  3. After changing, it should look like Figure 1 below.
  4. Save the file. Note: Users will be logged out when you save this file.

Can you check and let me know if there are any further issues?

Figure 1 - WEB Config File change


30 Aug 202303:02PM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 30-08-2023 09:02 PM
We are closing this case as we believe it has either been resolved or is no longer an issue. Please reopen the case if you have any concerns or wish to pursue this case further.

Thank you.

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12919 in the subject line of all emails regarding this issue.

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