Company: Link Technologies
Case No: L12056. Project: 12.20: LinkSOFT Version 12.2
Logged By: Rashna (Edge Business Solutions) on 26 Oct 2020 03:20PM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 12.22.0113
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Vineshwar Prasad
Resolve By: Saturday, 31 October 2020 11:59 PM [1274 days since logged date]
Status: Closed
Subject: "Direct Debit Details" is not fully printed in "Receipt A4".

Issue: The "Bank Account Number" is trimmed on the A4 Invoice when the company name is lengthy. 

  1. Make ANZ the default Bank.
    1. Account No - 5893628
    2. Account Name - Vans Investments & Electrical Works Pte Ltd
  2. Process a credit sale to generate the "A4 Invoice".
  3. Validate the account details. The No. is shown as only 5893. Refer to Figure 1.
Figure 1

    Audit Notes:Edited by rashna on 04/11/20 10:46. Edited by rashna on 26/10/20 15:20. Edited by alvis on 26/10/20 15:14. Edited by rashna on 26/10/20 13:59. 
    26 Oct 202003:14PM Comment 1 by Alvis (Link Technologies) Case L12056 added to project 12.2
    26 Oct 202003:17PM Comment 2 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 27-10-2020 05:14 PM Time Taken: 1.00

    Development work for this case has been completed.

    The change will be available in version:12.2.1026

    1. The following changes were made(Include Database object names, Program classes and any other relevant information):

    1. Changed ReceiptA4 report layout to show bank account name and number in separate lines.

    2. Affected Areas:

    1. POS -> ReceiptA4
    2. FMIS -> AR Master -> Sign invoice with VMS -> Transaction Report.

    3. The issue was caused by:

    1. Large company names did not wrap the bank account details.

    4. Notes
    5. Next Step
    : UAT


    Development Reference:

    26 Oct 202003:20PM Comment 3 by Rashna (Edge Business Solutions) ETC was changed from 31/10/2020 to 31/10/2020
    06 Nov 202004:37PM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 10-11-2020 06:34 PM Time Taken: 1.00
    System test completed

    If you have any queries regarding this support incident, please email and include the Case No: L12056 in the subject line of all emails regarding this issue.

    Document size: 20.4 KB
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