Company: Link Technologies
Case No: L12767. Project: 14.10: LinkSOFT version 14.10 - October 2022
Logged By: Vineet (Link Business Solutions) on behalf of Sanjay (Link Technologies) on 02 Aug 2022 09:54AM
Priority: Low
Product: Point of Sale
Group: Enhancement
Time Taken: 12.25 (Weight: 12.25)
Assigned To: Development
Circulation: Development, On the Go Limited, Sanjay, Vineet
Resolve By: Friday, 30 September 2022 12:00 AM [625 days since logged date]
Status: Closed
Subject: Driver tagging to fleet takes a lot of time

Hi Prageeth,

As discussed previously in regards to driver PIN tagging, appreciate it if you could attend to this feature enhancement ASAP as it’s currently taking more than 3 days for setup.

Customers are really getting frustrated as our competitors are well advanced in this. Treat this request as urgent.

You can get more detail from your Team (Christine), as it’s a big challenge for them as well.


Ashni Artika Singh


Hi Vineet

Can we discuss the below together with our team? User complaints more now, Since it consumes more time to process.



Audit Notes:Edited by sanjay on 10/09/22 15:16. Edited by sanjay on 15/08/22 10:47. Edited by sanjay on 08/08/22 08:46. 
02 Aug 202209:08AM Comment 1 by Vineet (Link Business Solutions) Assigned To: Vineet (Link Business Solutions) Followup Date: 03-08-2022 07:22 AM Time Taken: 2.00 Notes: Edited by sanjay on 10/09/22 15:16. 

Bula Team

We have reviewed this with the OTG team and below is the requirement.

  1. There are certain customers with a large fleet, for example, Energy Fiji Limited (EFL) has over 150 fleets with over 150 drivers. Any Driver can drive any vehicle allocated to them.
  2. EFL has requested for tracking which driver is fueling which vehicle. For this OTGL Team will need to tag each driver in each fleet which is very time-consuming. 

OTG is requesting if during tagging Fleet to drive or drive to the fleet, a select all or selective search with a checkbox option can be given so multiple drivers can be tagged at once.

We will review this with our team internally and let you know how we can accommodate this request.

Vineet Ram

02 Aug 202209:52AM Comment 2 by Vineet (Link Business Solutions) Assigned To: Vineet (Link Business Solutions) Followup Date: 31-08-2022 09:08 AM Time Taken: 1.00

Bula Team

We have discussed this internally with the development team. Below change is required to facilitate this functionality:

  1. Add the ability to select multiple drivers to a fleet.

The development team will consider this "Change Request" to be done Free of Charge. Since this is an application change, it will be considered for delivery in version 14.01 tentatively by mid of September.


02 Aug 202209:56AM Comment 3 by Vineet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 15-09-2022 09:55 AM Time Taken: 0.25

Hi Sanjay

As discussed, please consider for change FOC inversion 14.01


08 Aug 202208:46AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 30-08-2022 08:45 AM Time Taken: 1.00 Notes: ETC extended from: 03/08/2022 to 30/08/2022
Case assigned to the development queue

08 Aug 202208:46AM Comment 5 by Sanjay (Link Technologies) Case L12767 added to project 14.01
10 Sep 202203:15PM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 16-09-2022 12:31 PM Time Taken: 6.00
PART A - Development work for this case has been completed.

1. The change will be available in version:14.10

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Added a new Popup window that allows users to select multiple drivers and add them to a vehicle. See figure 1 below.

3. Affected Areas:

  1. Customer Profile, option to add multiple Drivers to a Vehicle.

4. The issue was caused by:

  1. Improvement

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

Development Reference (Place descriptor for objects changed)

Figure 1  - Option to add multiple drivers to a vehicle. 1: Hyperlink to show window. 2: Window allowing multiple selections.

26 Sep 202211:36AM Comment 7 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 30-09-2022 11:33 AM Time Taken: 2.00
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Using the menu "Point of sale ~> Customer Profile", add multiple drivers t a fleet card
Multiple drivers should be added to fleet

2Verify existing functionality for adding one drive is unchanged


Environment Details

  1. OS version: Win11
  2. Application version: 14.10
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

If you have any queries regarding this support incident, please email and include the Case No: L12767 in the subject line of all emails regarding this issue.

Document size: 122.9 KB
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