Company: Link Technologies
Case No: L12577. Project: 13.03: LinkSOFT version 13.03
Logged By: Rashna (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 14 Sep 2021 06:17PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 4.00 (Weight: 6.00)
Version: 13.03.0917
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Friday, 17 September 2021 11:59 PM [947 days since logged date]
Status: Closed
Subject: Unable to view the log for "Journal Entries" in menu "FMIS Integration"


  1. Navigate to "FMIS Integration --> Journal Entries". 
  2. Click on the "Log" hyperlink.
  3. The system prompts the error in Figure 1


  1. Database - Demo-LINKSOFT
  2. Server - QA4
  3. URL -
  4. Payrun 481 in company 1001.

Figure 1: Error

Audit Notes:Edited by sanjay on 16/09/21 11:37. Edited by rashna on 14/09/21 18:17. Edited by rashna on 14/09/21 17:59. 
15 Sep 202111:11AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 15-09-2021 05:05 PM Time Taken: 3.00
Hi Rashna, I have resolved the issue in v13.03.0915. Please also check the "APInvoice log" as well.

16 Sep 202111:37AM Comment 2 by Sanjay (Link Technologies) ETC was changed from 17/09/2021 to 17/09/2021
20 Sep 202109:10AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-09-2021 02:41 PM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
  1. View "Log" under "FMIS Integration - Journal Entries"
  1. View "Log" under "FMIS Integration - Invoices"

Environment Details

  1. OS version:
  2. Application version:13.03.917 GA
  3. Setup on:
    1. Server: LinkQA4
    2. Database: UAT-LINKSOFT
    3. LinkSOFT URL: HTTP://
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

21 Sep 202109:07AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 21-09-2021 03:07 PM
Thanks Rashna

If you have any queries regarding this support incident, please email and include the Case No: L12577 in the subject line of all emails regarding this issue.

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