Company: Link Technologies
Case No: L10299. Project: 11.40: LinkSOFT Version 11.4
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 01 Apr 2019 02:32PM
Priority: High
Product: Payroll & HR
Group: Enhancement
Time Taken: 12.00 (Weight: 12.00)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Rashna, Sanjay
Resolve By: Saturday, 30 March 2019 10:11 PM [1848 days since logged date]
Status: Closed
Subject: Probation Review Alerts - to add Company, Territory, Branch and Cost Center Information

Bula Vinaka Team,

The system sends out alerts for Probation Review and these emails are configured by Company. Considering that there are more 3 companies created in payroll, it becomes difficult for the HR team to identify for which company the alert is for.

It is desirable to have Company data of those employees whose contract is about to expire as the HR Admins oversee more than one company.

Include this other information as well:

  1. Territory
  2. Branch 
Having this, will make the alert more informative and also will help in better decision making.

We do not require a change in functionality, rather a change in the layout. Refer snap below for new notification:

Please review.


Audit Notes:Edited by sanjay on 11/09/19 15:22. Edited by sanjay on 18/04/19 08:09. Edited by aarti on 08/04/19 05:48. Edited by aarti on 04/04/19 21:17. 
18 Apr 201906:44AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-04-2019 12:00 AM Time Taken: 2.00

HI Sanjay, 

Case assigned for approval and project allocation.


18 Apr 201908:08AM Comment 2 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 18-04-2019 08:08 AM Time Taken: 1.50
Assigned to V11

18 Apr 201908:09AM Comment 3 by Sanjay (Link Technologies) Case 10299 added to project 11.0
24 Apr 201909:32AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 24-04-2019 09:32 AM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version: 11.0.0424

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Added Company, Territory, Branch and Cost Centre columns to the alert

2. The issue was caused by:

  1. Improvement

3. Next Step:

  1. UAT

4. Notes: Users can identify the company by placing the company name in "Mail Common Prefix" configuration. This prefix is added to the subject of all alerts.

01 May 201907:38AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 10-05-2019 12:00 AM Time Taken: 2.50 Notes: Edited by rashna on 01/05/19 07:40. 
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Set the probation end date as 02/05/2019.

  1. Configure process ESS014 in company 1001.
    1. Probation days to check 2.
    2. Send email to "Reports To" = Yes.
Enable the process on 01/05/2019. Verify that the content of the email is as per the case header. The company details should be extracted from company 1001.
2Follow steps in 1 above in company 1002. Verify that alert shows details for only company 1002Pass

Figure 1: Email Alert in version 11.

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0429
  3. Setup: Demo
  4. Server :

Next Step: Documentation

    01 May 201901:26PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-05-2019 12:00 AM Time Taken: 2.00

    Hi Sanjay, 

    The documentation already exists for this feature.


    06 May 201901:37PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-05-2019 01:37 PM Time Taken: 1.50
    Thanks Rashna 

    09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email and include the Case No: L10299 in the subject line of all emails regarding this issue.

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