Company: Link Technologies
Case No: L10426. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 31 May 2019 08:47AM
Priority: Medium
Product: Payroll & HR
Group: Enhancement
Time Taken: 4.50 (Weight: 4.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Saturday, 01 June 2019 12:00 AM [1788 days since logged date]
Status: Closed
Subject: Improve "Course Feedback" response functionality

Currently, the course feedback design does not give value to the software. Verified in version 11.

For example, 

  1. Navigate to "Link Web - Employee Profile - Training Feedback". Expand into the details:
    1. In the demo database, log in as "Admin" and go to "Training Feedback".
    2. Expand into the details of the course "Computing Essentials".
    3. "Course Feedback" questions are listed there.
  2. Concerns
    1. There is a field as "Initial Value" for the course feedback. This is not applicable, we do not set an "Initial Value"  anywhere in the system. 
    2. Users can edit and enter a "Value" for the feedback.
      1. There is no definition as to what the value is.
      2. If a question is "Did the training content explain concepts and information clearly?"
        1. Users cannot enter a sentence to explain. No "Text Field" or "Notes" option.
        2. Users A can enter a value as 4 while user B as 50. How can this be analysed?
        3. Also, feedback of 4 does not give a clear answer to the question "Did the training content explain concepts and information clearly?"
  1. Add option to enter text
  2. Remove "Initial Value"
  3. If we are including values, we need an option to define what the values present.
For review and approval.
Audit Notes:Edited by alvis on 28/06/19 13:48. Edited by rashna on 31/05/19 08:47. 
28 Jun 201901:48PM Comment 1 by Alvis (Link Technologies) Case 10426 added to project 11.0
28 Jun 201901:49PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 28-06-2019 01:49 PM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version: 11.0.0628

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Added notes to Feedback and Skill
  2. Separated Feedback and skill in Training Feedback screen

2. The issue was caused by:

  1. Improvement

3. Next Step:

  1. UAT

4. Notes:

01 Jul 201902:40PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 01-07-2019 02:40 PM Time Taken: 2.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Validate that "Feedback" and "Skills" have are loaded in separate sections under "Link Web - Employee Profile - Training Feedback" Pass
2Users should be able to add "Notes" for a feedback. Notes entered should be reflected under "Link Web - Employee Profile - Training Feedback" Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0628 BETA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: Closure

    09 Oct 201908:17AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email and include the Case No: L10426 in the subject line of all emails regarding this issue.

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