Company: Link Technologies
Case No: L10287. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 02 Apr 2019 04:09PM
Priority: Medium
Product: Payroll & HR
Group: Software Defect
Time Taken: 13.50 (Weight: 13.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Wednesday, 03 April 2019 12:00 AM [1847 days since logged date]
Status: Closed
Subject: Content for "ess.alert.TimeExpense.enable" alert is incorrect when time entry is "Approved" or "Rejected"
Summary:    

Hi Alvis,

  1. Create a time entry for employee E004 Aarti Gayaneshwar.
  2. Submit the time entry. The alert correctly states E004 has submitted Time Entry.
  3. Approve the time above by user "Sanjay".
  4. The alert is sent and it reads "Aarti Gayaneshwar has Approved Time Entry". This is incorrect. It should read "Sanjay has Approved Time Entry"
Issue in version 10 and 11.
Audit Notes:Edited by alvis on 02/04/19 16:09. 
02 Apr 201904:09PM Comment 1 by Alvis (Link Technologies) Case 10287 added to project 11.0
12 Apr 201909:23AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-04-2019 09:23 AM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version: 11.0.0412

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Removed header line from the alert
  2. Added Status and Status changed by to the alert table.
  3. Changed layout of alert as shown in the screenshot below:

2. The issue was caused by:

  1. Improvement

3. Next Step:

  1. UAT

4. Notes:


15 Apr 201909:45AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 16-04-2019 12:00 AM Time Taken: 2.50

Hi Alvis, 

I have tested the case and below are the details.

QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Create a time entry for employee E004.

Time approver is employee E001.

  • Submit the time entry and alert should be sent to approver E001 with status as "New".
The alert is sent to the "Approver's" email (E001) and to another address in the demo database as "Linktechnologiesdemo@gmail.com". Unsure where this is picking from.
2Approve the time in 1 above and the alert should be sent to employee E004 with status as "Approved"Pass
3Create a second time with details in 1 above. Reject the time and the alert should be sent to employee E004 with status as "New".
Pass
4

Create a time entry for employee E004.

Time approvers are E001 (Approver 1) and E003 (Approver 2)

  • Submit the time entry and alert should be sent to employee E001 with status as "New".

Pass
5Approver E001 approves the time entry in 4 above and the alert should be sent to approver E003.
Email is not created in the system for "Approval in Progress".
6Approve the time entry in 4 above by approver E003. Notification should be sent to employee E004 with status as "Approved". Pass
7Create a second time with details in 4 above. Reject the time and the alert should be sent to employee E004 with status as "New"
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0314
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT_REPORTNOTES

Next Step: for review


    23 Apr 201911:54AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-04-2019 11:54 AM Time Taken: 2.50

    Hi Rashna,

    1. Approver's email is picked from Employee Profile in Backoffice
    2. I am unable to reproduce the "Approval in progress" issue. The email was sent when I tried.

    regards
    Alvis


    01 May 201908:41AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-05-2019 12:00 AM Time Taken: 2.50
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1Create and submit time entry for employee E004 (aarti@gmail.com). Time Approver is employee E003, set the email address as alvischand@gmail.com for employee E003 in BO. The email should be correctly sent to this address. Pass
    2

    Create and submit time entry for employee E004. Time Approvers are employee E003 and E002, set the email address as alvischand@gmail.com and janet@gmail.com for employees E003 and E022 respectively.

    1. Create and submit a time entry. Alert should be sent to alvischand@gmail.com. with status as "Submitted"  
    2. Employee E003 approves time entry. Alert should be sent to janet@gmail.com with status as "Approval in Progress" 
    3. Employee E022 approves time entry. Alert should be sent to aarti@gmail.com with status as "Approved"
    Pass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 11.0.0429
    3. Setup: Demo
    4. Server : 10.0.0.14
    5. Database: LINKSOFT-DEMO-11-RASHNA

    Next Step: Documentation

    1. Employee email address is picked from LinkWeb - User Maintenance
    2. Approver email address is picked from Backoffice - Employee Profile.

      01 May 201901:19PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-05-2019 12:00 AM Time Taken: 2.00

      Hi Sanjay, 

      Documentation for the case has been updated under Link Web-> Company Administration -> Configuration-> HR Management

      Thanks
      Rashna


      06 May 201901:09PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-05-2019 01:09 PM Time Taken: 1.50
      Thanks Rashna 

      09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10287 in the subject line of all emails regarding this issue.

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