Some calls created by Emails (in Helpdesk) are repeated.

Also take the first part of the email, not the history as this may have multiple repeats.

1. The change will be available in version: 15.90

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

1. When importing cases from email, the following changes have been made:
   1. If a new email is being created, the whole email body is used, including forwarded content
   2. When adding a comment to an existing case, we only use the current email body (we exclude forwarded/history content). This is to prevent previously added content from being repeated.
   3. When searching for the case number in the subject, we look for 'Call No:", "Case No:", "Task No:" or "Ticket No:". Previously, we used only "Call No:"

3. Affected Areas:

1. Create a case from Email - Email Import Scheduled Task

4. The issue was caused by:

1. Improvement

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): Testing completed. Closure.