Company: Link Technologies
Case No: L11776. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 17 Oct 2019 01:07PM
Priority: Medium
Product: Point of Sale
Group: Enhancement
Time Taken: 4.00 (Weight: 4.00)
Version: 11.4.0302
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Design, Development, Rashna, Sanjay
Resolve By: Tuesday, 15 October 2019 10:07 AM [1645 days since logged date]
Status: Closed
Subject: Automatically open customer display when the "Customer Display Monitor Number" is configured
Summary:    

Currently users are required to manually navigate to "POS - Utilities- Customer Display" to open the display.

Improvement

  1. Users would configure the monitor number under  "Customer Display Monitor Number"
  2. When the cashier clicks on "Start on Point of Sale", the customer display should automatically open on the montio defined in 1 above.
Audit Notes:Edited by rashna on 17/10/19 13:07. Edited by rashna on 15/10/19 08:28. Edited by sanjay on 10/10/19 16:09. Edited by rashna on 09/10/19 16:57. Edited by rashna on 09/10/19 16:48. Edited by rashna on 08/10/19 08:15. 
02 Oct 201901:16PM Comment 1 by Rashna (Edge Business Solutions) Case 11776 added to project 11.004.BETA
08 Oct 201908:15AM Comment 2 by Rashna (Edge Business Solutions) Case 11776 removed from project 11.004.BETA
08 Oct 201908:15AM Comment 3 by Alvis (Link Technologies) Case 11776 added to project 11.004.BETA
08 Oct 201902:00PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 08-10-2019 02:00 PM Time Taken: 1.00

Development work for this case has been completed.

The change will be available in version:11.4.20191008

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added automatic loading of Customer display if it is configured.

2. Affected Areas:

  1. POS Main form

3. The issue was caused by:

  1. New Feature Request

4. Notes
5. Next Step
: UAT


09 Oct 201908:32AM Comment 5 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2019 08:32 AM
Do not open customer display when "Enable Customer Display" flag is off.

09 Oct 201903:19PM Comment 6 by Sanjay (Link Technologies) Assigned To: Design Followup Date: 10-10-2019 03:19 PM Time Taken: 1.00
Added control to check the flag "Enable Customer Display" before trying to open the second display.

09 Oct 201904:48PM Comment 7 by Rashna (Edge Business Solutions) Case 11776 removed from project 11.004.BETA
09 Oct 201904:48PM Comment 8 by Alvis (Link Technologies) Case 11776 added to project 11.004.BETA
09 Oct 201904:57PM Comment 9 by Rashna (Edge Business Solutions) Case 11776 removed from project 11.004.BETA
09 Oct 201904:57PM Comment 10 by Alvis (Link Technologies) Case 11776 added to project 11.004.BETA
11 Oct 201910:29AM Comment 11 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 15-10-2019 10:07 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Configure the customer display as below

  1. Enable Customer Display
  2. Set the Customer Display  Monitor as Number 2
Open POS and the display screen should be automatically open on the 2nd monitor. 
Pass
2Log off from POS or close the POS grid. This should close the customer displayPass
2

Configure the customer display as below

  1. Set the Customer Display  Monitor as Number 3. Monitor 3 does not exist
Open POS and the users should be advised that monitor 3 is invalid.
Pass
5Users should able to open customer display from utilities when."Enable Customer Display" is disabled.Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.1010
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Documentation

    15 Oct 201908:28AM Comment 12 by Rashna (Edge Business Solutions) Case 11776 removed from project 11.004.BETA
    15 Oct 201908:28AM Comment 13 by Sanjay (Link Technologies) Case 11776 added to project 11.004.BETA
    17 Oct 201901:07PM Comment 14 by Rashna (Edge Business Solutions) Case 11776 removed from project 11.004.BETA
    17 Oct 201901:07PM Comment 15 by Alvis (Link Technologies) Case 11776 added to project 11.004.BETA
    04 Dec 201906:17AM Comment 16 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 05-12-2019 06:11 AM Time Taken: 1.00

    Hi Sanjay, 

    Documentation has been updated at "POS - Maintenance - Scanner/Display"

    Thanks
    Rashna


    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11776 in the subject line of all emails regarding this issue.

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