Company: Link Technologies
Case No: L11780. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 17 Oct 2019 01:14PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Friday, 04 October 2019 12:00 AM [1649 days since logged date]
Status: Closed
Subject: Unable to access the "Performance Appraisal" details for a specific employee
Summary:    

Steps to Replicate

  1. Test in the demo database
  2. Navigate to "LinkWeb - Employee Profile - Performance Appraisal".
  3. Search for "Sanjay" on the page. This will load all appraisals for "Sanjay"
  4. Click on the expand arrow for "Sanjay".
  5. System gives below error.

Audit Notes:Edited by rashna on 17/10/19 13:14. Edited by alvis on 09/10/19 08:17. Edited by rashna on 03/10/19 09:28. 
03 Oct 201909:18AM Comment 1 by Rashna (Edge Business Solutions) Case 11780 added to project 11.004.BETA
03 Oct 201909:28AM Comment 2 by Rashna (Edge Business Solutions) Case 11780 removed from project 11.004.BETA
03 Oct 201909:28AM Comment 3 by Alvis (Link Technologies) Case 11780 added to project 11.004.BETA
07 Oct 201912:05PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-10-2019 12:05 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.2019107

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected issue on expanding operation on Performance Appraisal

2. Affected Areas:

  1. Performance Appraisal form

3. The issue was caused by:

  1. Coding error

4. Notes
5. Next Step
: UAT


09 Oct 201911:37AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2019 03:37 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
  1. Search for "Sanjay" on the page. This will load all appraisals for "Sanjay"
  2. Click on the expand arrow for "Sanjay".
  3. This should be expanded without errors and the users should be able to access appraisals scores
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.1008
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Clsoure

    17 Oct 201901:14PM Comment 6 by Rashna (Edge Business Solutions) Case 11780 removed from project 11.004.BETA
    17 Oct 201901:14PM Comment 7 by Alvis (Link Technologies) Case 11780 added to project 11.004.BETA
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11780 in the subject line of all emails regarding this issue.

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