Company: Link Technologies
Case No: L12949. Project: 15.00: LinkSOFT Version 15.00
Logged By: Vineshwar Prasad (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 18 Sep 2023 09:16AM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 9.00 (Weight: 12.00)
Assigned To: Vineshwar Prasad (Edge Business Solutions)
Circulation: Sanjay, Vineshwar Prasad
Resolve By: Tuesday, 19 September 2023 05:15 PM [217 days since logged date]
Status: Closed
Subject: Fuel Transactions not showing on POS Customer Display when loaded for Processing
1. Problem Details

Fuel Transactions not showing on POS "Customer Display" when loaded from "Fuel Transactions" in the Main POS processing form

2. Environment Details

Version - 13.11.1021.GA
Audit Notes:Edited by sanjay on 22/09/23 16:21. Edited by sanjay on 18/09/23 09:16. Edited by sanjay on 18/09/23 09:16. 
18 Sep 202309:15AM Comment 1 by Sanjay (Link Technologies) Case L12949 added to project 15.00
18 Sep 202303:15PM Comment 2 by Sanjay (Link Technologies) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 19-09-2023 05:14 PM Time Taken: 5.00 Notes: ETC extended from: 18/09/2023 to 19/09/2023
PART A - Development work for this case has been completed.

1. The change will be available in version: 15.00

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Added code to update the display when Forecourt transaction is loaded from the "Existing Fuel Transactions" form

3. Affected Areas:

  1. Load Fuel Transactuions

4. The issue was caused by:

  1. Programming issue

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

18 Sep 202303:16PM Comment 3 by Sanjay (Link Technologies) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 19-09-2023 05:15 PM Time Taken: 4.00 Notes: Edited by sanjay on 18/09/23 15:17. Edited by sanjay on 18/09/23 15:17. ETC extended from: 19/09/2023 to 19/09/2023
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Create a Fuel Transaction and LOAD the transaction to the POS Screen
The customer display should show the Fuel Transaction. 
See figure 1 below

Environment Details

  1. OS version: Win11
  2. Application version: 15.00
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Figure 1 - Fuel transaction shown on Customer Display

Next Step: Closure

If you have any queries regarding this support incident, please email and include the Case No: L12949 in the subject line of all emails regarding this issue.

Document size: 231.4 KB
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