Company: Link Technologies
Case No: L12949. Project: 15.00: LinkSOFT Version 15.00
Logged By: Vineshwar (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 18 Sep 2023 09:16AM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 9.00 (Weight: 12.00)
Assigned To: Vineshwar (Edge Business Solutions)
Circulation: Sanjay, Vineshwar
Resolve By: Tuesday, 19 September 2023 05:15 PM [363 days since logged date]
Status: Closed
Subject: Fuel Transactions not showing on POS Customer Display when loaded for Processing
Summary:    
1. Problem Details

Fuel Transactions not showing on POS "Customer Display" when loaded from "Fuel Transactions" in the Main POS processing form

2. Environment Details

Version - 13.11.1021.GA
Audit Notes:Edited by sanjay on 22/09/23 16:21. Edited by sanjay on 18/09/23 09:16. Edited by sanjay on 18/09/23 09:16. 
18 Sep 202309:15AM Comment 1 by Sanjay (Link Technologies) Case L12949 added to project 15.00
18 Sep 202303:15PM Comment 2 by Sanjay (Link Technologies) Assigned To: Vineshwar (Edge Business Solutions) Followup Date: 19-09-2023 05:14 PM Time Taken: 5.00 Notes: ETC extended from: 18/09/2023 to 19/09/2023
PART A - Development work for this case has been completed.

1. The change will be available in version: 15.00

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Added code to update the display when Forecourt transaction is loaded from the "Existing Fuel Transactions" form

3. Affected Areas:

  1. Load Fuel Transactuions

4. The issue was caused by:

  1. Programming issue

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


18 Sep 202303:16PM Comment 3 by Sanjay (Link Technologies) Assigned To: Vineshwar (Edge Business Solutions) Followup Date: 19-09-2023 05:15 PM Time Taken: 4.00 Notes: Edited by sanjay on 18/09/23 15:17. Edited by sanjay on 18/09/23 15:17. ETC extended from: 19/09/2023 to 19/09/2023
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Create a Fuel Transaction and LOAD the transaction to the POS Screen
The customer display should show the Fuel Transaction. 
Pass
See figure 1 below

Environment Details

  1. OS version: Win11
  2. Application version: 15.00
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Figure 1 - Fuel transaction shown on Customer Display

Next Step: Closure


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12949 in the subject line of all emails regarding this issue.

Document size: 231.4 KB
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