Company: Link Technologies
Case No: L11733. Project: 10.10: LinkSOFT Version 10.1
Logged By: Alvis (Link Technologies) on 19 Sep 2019 03:55PM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 18 September 2019 12:00 AM [1672 days since logged date]
Status: Closed
Subject: Customer Payment Screen has invoices duplicated.

Bula Vinaka Alvis,

While performing QA based on a question raised by a client, I noticed that the invoices are duplicated on the Customer Payment screen. Refer below:

Figure 1:

Steps to replicate:

  1. Passed a credit sale for customer "0002" worth $900

  2. Made payment of $50 and auto allocated to this invoice - RC000004
  3. Verified the Customer Screen:
  • On the payments tabs:
  • Expanded the payment:
  • Noticed that invoice RC000004 was repeated - Figure 1
This does not look right as it caused the invoice amount under that payment entry to be overstated.

This has been tested in V10.150 in the demo database.

Please review

Kind Regards

Audit Notes:Edited by alvis on 19/09/19 15:55. 
19 Sep 201903:54PM Comment 1 by Alvis (Link Technologies) Case 11733 added to project 10.152
19 Sep 201903:55PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 19-09-2019 03:55 PM Time Taken: 1.00

This issue was resolved in case 11674 which is in version 11.003.

The resolution has been applied to version 10.152.

26 Sep 201906:54AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2019 06:54 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Process a credit sale for customer 002 worth $70.00.

Process following payments

  1. Payment on Credit Sale - $10.00
  2. On Account Payment - $15.00
  3. Multi Account Payment - $5.00

Verify that the 3 payments above are updated on once on the customer maintenance screen


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 10.152
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-10-RASHNA

Next Step

  1. Closure

    If you have any queries regarding this support incident, please email and include the Case No: L11733 in the subject line of all emails regarding this issue.

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