Company: Link Technologies
Case No: L11901. Project: 12.10: LinkSOFT version 12.1
Logged By: Rashna (Edge Business Solutions) on 12 Feb 2020 09:27AM
Priority: High
Product: Financial & Asset Management
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 12.10.1020
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Thursday, 13 February 2020 12:00 AM [1526 days since logged date]
Status: Closed
Subject: Unable to create a "New Cash Receipt" in FMIS - Version 11.5

Steps to Replicate

  1. Navigate to Linkweb - Financials Report - Cash Receipt.
  2. Click on the "New Receipts" button under command. System popped below error.
Figure 1: Error

Audit Notes:Edited by sanjay on 15/06/20 11:59. 
12 Feb 202009:41AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 12-02-2020 03:40 PM Time Taken: 1.00

Development work for this case has been completed.

The change will be available in version:11.5 0212

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected the loading of customers in "New Receipt" form

2. Affected Areas:

  1. Cash Receipt ~> New Receipt

3. The issue was caused by:

  1. The refactored procedure was not applied to "New Receipt" form

4. Notes
5. Next Step

13 Feb 202009:17AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 13-02-2020 03:15 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Navigate to "Financial Portal - Cash Receipt", click on "New Receipt".

The form should load without errors


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0212 BETA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-MYOB-11-RASHNA

Next Step

  1. Closure

    If you have any queries regarding this support incident, please email and include the Case No: L11901 in the subject line of all emails regarding this issue.

    Document size: 24.9 KB
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