Company: Link Technologies
Case No: L12646. Project: 14.00: LinkSOFT Version 14.00
Logged By: Vineet (Link Business Solutions) on 22 Nov 2021 11:45AM
Priority: High
Product: Point of Sale
Group: Enhancement
Time Taken: 11.50 (Weight: 15.50)
Version: 14.00
Assigned To: Development
Circulation: Development, Sanjay, Vineet
Resolve By: Friday, 06 May 2022 12:10 PM [878 days since logged date]
Status: Closed
Subject: Do not Show Available Balance on Sales Delivery Docket
Section A - Describe what the request/issue is about 
(Any change to the original design or requirements, that are not clearly specified, will need to be handled through change management and may incur additional costs.)
Require a new customization to "Not show Available Credit on the Credit Sales Docket". This change was done on the Credit Sales Docket, however, Client had later decided to print a Sales Delivery Docket for its customers as opposed to a Tax Invoice. Now, these changes were done as part of the case L12182 Change Request - v12 for On the Go Limited item number 6 specifically on the Credit Sales Docket. Client is requesting for the same to be done on Sales Delivery Docket.

Section B - Cost Information:

1. Request Information
Description (*Required Fields)Value
 1Customer Name*On the Go Pte Limited
 5 Date Required by *15/12/2021

Section C - 
Provide a Test plan - List out at least two scenarios that will be used to verify
  1. Enable Plugin POS002 Show Available Credit on Sales Docket. You can enable "Show Available Credit" on "Point of Sale -> Customer Profile -> Additional Fields". and POS005 Point of Sale Receipt and "delivery docket" controlled at customer profile. Enable this plugin in the customer profile by setting additional fields "Point of Sale Receipt and "delivery docket" plugin".
  2. On the Customer Profile, Set the value of "Show available Credit to No" and Print Sales Delivery Docket to "Yes"
  3. Now perform credit sales for the customer. On the Sales Delivery Docket, the Available Balance should not be printed.

Audit Notes:Edited by sanjay on 03/05/22 08:11. Edited by sanjay on 03/05/22 08:10. 
23 Nov 202109:24AM Comment 1 by Sanjay (Link Technologies) Assigned To: Vineet (Link Business Solutions) Followup Date: 23-11-2021 01:22 PM
Hi Vineet, effort: 4 hrs

18 Feb 202210:27AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 18-02-2022 02:26 PM
No Response - Closing case.

03 May 202207:59AM Comment 3 by Vineet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 04-05-2022 12:00 PM Time Taken: 0.50

Bula Sanjay

OTGL has paid for this. Requesting if this can be added as a patch to version 13.40 since they will be upgrading to this version tentatively next week Tuesday 10th May 2022

Vineet Ram
222 0085

03 May 202208:10AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 06-05-2022 12:10 PM Time Taken: 1.00 Notes: ETC extended from: 26/11/2021 to 06/05/2022

Thanks Vineet.

I have cleaned up the case header and changed the ETA to 6th May 2022.

03 May 202208:11AM Comment 5 by Sanjay (Link Technologies) Case L12646 added to project 14.00
11 May 202211:15AM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 11-05-2022 12:57 PM Time Taken: 6.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 14.00

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Added "ShowAvailableCredit" in Plugin POS005 to Sales Delivery Docket.

3. Affected Areas:

  1. Sales Delivery Docket print

4. The issue was caused by:

  1. Change Request

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation):

17 May 202201:43PM Comment 7 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 17-05-2022 05:42 PM
Required as a Patch for 13.40

19 Jul 202203:20PM Comment 8 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 21-07-2022 07:09 PM Time Taken: 4.00
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Enable Plugin POS005 (Figure 1 item 1). Set "Show available Credit to "N". Sell and Print docket for this customer
Delivery docket without "Available Credit"
Figure 1, Item 2
2Set "Show available Credit to "Y". Sell and Print docket for this customer
Delivery docket with "Available Credit"
Figure 1, Item 3
3Sell normal items to any other customer not configured. 
Standard receipt should print

Environment Details

  1. OS version: Win10
  2. Application version:
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Figure 1 - Configuration and Receipt Output

Next Step
: Closure

If you have any queries regarding this support incident, please email and include the Case No: L12646 in the subject line of all emails regarding this issue.

Document size: 255.1 KB
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