Company: Link Technologies
Case No: L10331. Project: 11.40: LinkSOFT Version 11.4
Logged By: Vineet (Link Business Solutions) on 01 May 2019 05:41PM
Priority: Medium
Product: Payroll & HR
Group: Enhancement
Time Taken: 10.00 (Weight: 10.00)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay, Vineet
Resolve By: Wednesday, 17 April 2019 02:35 AM [1813 days since logged date]
Status: Closed
Subject: Weekly Timesheet Report in Back Office Unable to Accommodate more than 7 digit in the Report Total
1. Problem Details

Weekly Time Sheet Report in back office is not able to accommodate more than 7 digits in the totals column. See figure 1.1 below.

2. Error Message (Include screenshots of error)

Figure 1.1 Weekly Time sheet Report Snapshot 
"Image has been removed to reduce document size."
3. Relevant History Information

This issue has been reported by Motibhai Group of Companies. They are currently on version

4. The issue can be reproduced by performing the following:
  1. Create Time sheet for employees totaling up to 1000.99 hours
  2. Process in pay and update pay
  3. Generate report for this period.



Audit Notes:Edited by rashna on 31/05/19 13:20. Edited by rashna on 31/05/19 13:11. Edited by vineet on 15/05/19 13:41. 
31 May 201901:11PM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Ravneet Kumar Followup Date: 07-06-2019 12:00 AM Time Taken: 2.00

Hi Alvis, 

Please address this case.


31 May 201901:11PM Comment 2 by Rashna (Edge Business Solutions) Case 10331 added to project 11.0
12 Jun 201903:30PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 12-06-2019 03:30 PM Time Taken: 5.50

Development work for this case has been completed.

The change will be available in version: 11.0.0612

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Refactored report to use version 11 framework

2. The issue was caused by:

  1. Improvement

3. Next Step:

  1. UAT

4. Notes:

28 Jun 201908:27AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-06-2019 08:27 AM Time Taken: 2.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Validate that the report name "Payroll Timesheet - Weekly" is consistentPass
2Verify that the report label is consistent with the report filtersPass
3Validate that employee name and position is wrapped in the reportPass
4Generate  the report for company "1002", this should print the details for company 1002Pass
5Test report filtersPass

Create Time sheet for employees totaling up to 1000.99 hours

Verify that the values are correctly printed in the report


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0624 BETA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: Closure

    09 Oct 201908:17AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email and include the Case No: L10331 in the subject line of all emails regarding this issue.

    Document size: 8.0 KB
    For call complaints, please contact the Managing Director of the company using this form