Company: Link Technologies
Case No: L11755. Project: 11.40: LinkSOFT Version 11.4
Logged By: Vineshwar Prasad (Edge Business Solutions) on 17 Oct 2019 01:11PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Sanjay, Vineshwar Prasad
Resolve By: Thursday, 26 September 2019 12:00 AM [1645 days since logged date]
Status: Closed
Subject: Inventory Valuation Report shows incorrect data when a Transfer is processed
1. Problem Details

When we do a Transfer of an Inventory item from Location 1 to Location 2, the Product Master Screen (519) is updated however the Inventory Valuation Report does not subtract the quantity from Location 1. But it does update Location 2 with the quantity.

Version 11.3.0919 Pilot

2. Error Message (Include screenshot of error)

3. Environment Details

Server Name:  LINKQA4
Application Hosted on: LINKQA3
Login User ID/Password: admin/admin
Client Operating System: 
Browser version (if Aplicable):  

4. Relevant History Information

The issue can be reproduced by performing the following:
  1. Create a new Inventory Item
  2. Add Location 1 and Location 2
  3. Update SOH on Location 1 via Inventory Adjustment
  4. Perform a Transfer from location 1 to location 2
  5. 519 is updated
  6. Inventory Valuation report does not update location 1's SOH and Value

Has the problem been solved?:

Steps taken to resolve the issue:

Has the final solution review been done with the customer? (Yes/No)  Notes from discussion with customer:

Audit Notes:Edited by vineshwar on 17/10/19 13:11. Edited by alvis on 02/10/19 15:21. Edited by vineshwar on 25/09/19 13:55. 
25 Sep 201901:55PM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Case 11755 added to project 11.004.BETA
25 Sep 201904:07PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 25-09-2019 04:07 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.004

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed the transfer ship procedure to update the ship date to Today if it is not entered by the user.

2. Affected Areas:

  1. Transfer Request
  2. Transfer Ship - Do not change the ship date, just click on Ship transfer button
  3. Transfer receive

3. The issue was caused by:

  1. Ship date did not update from back office when the users do not change the ship date. This caused the valuation to be incorrectly calculated.

4. Notes
5. Next Step

27 Sep 201912:02PM Comment 3 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-09-2019 12:00 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Create a new Inventory Item
2Add Location 1 and Location 2Pass
3Update SOH on Location 1 via Inventory Adjustment
4Perform an Inventory Transfer from Location 1 to Location 2
5Product Master screen is updated with SOH and Cost on both locationsPass
6Inventory Valuation Report shows SOH and Value on both locationsPass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.04
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-VINESH

Next Step

  1. Closure

    17 Oct 201901:11PM Comment 4 by Vineshwar Prasad (Edge Business Solutions) Case 11755 removed from project 11.004.BETA
    17 Oct 201901:11PM Comment 5 by Alvis (Link Technologies) Case 11755 added to project 11.004.BETA
    If you have any queries regarding this support incident, please email and include the Case No: L11755 in the subject line of all emails regarding this issue.

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