Company: Link Technologies
Case No: L10442. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 05 Jun 2019 02:35PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 8.50 (Weight: 8.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Thursday, 06 June 2019 12:00 AM [1779 days since logged date]
Status: Closed
Subject: Unable to update pay in version 11.603
Summary:    

Steps

  1. Create monthly pay for employee E001
  2. Update pay.

Error when updating pay.


Audit Notes:Edited by sanjay on 11/09/19 15:49. 
05 Jun 201902:35PM Comment 1 by Rashna (Edge Business Solutions) Case 10442 added to project 11.0
07 Jun 201904:18PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-06-2019 04:18 PM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version: 11.0.0607

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected the issue with pay update
  2. Added Pay Team filter to "Leave Process End of Month". This means we can now accrue leave by pay team.

2. The issue was caused by:

  1. Code error in pay update for leave accrual.

3. Next Step:

  1. UAT

4. Notes:


20 Jun 201902:53PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 24-06-2019 12:00 AM Time Taken: 2.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Validate that the pay is updated with out errorsPass
2

Process "End of Month" for pay team "MTM" for date 31/03/2018.

  1. The process did not complete, status is "In Progress".
  2. Verified  process ESS027 executed.
  3. There was no message in the log
Please check

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0613
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: For review


    21 Jun 201909:55AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 21-06-2019 09:55 AM Time Taken: 1.50

    Hi Rashna

    I could not find any issues with this process. Can you verify again.

    regards
    Alvis


    01 Jul 201902:33PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 01-07-2019 02:33 PM Time Taken: 2.00
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1

    Process "End of Month" for pay team "MTM" for date 31/03/2018.

    1. The process did not complete, status is "In Progress".
    2. Verified  process ESS027 executed.
    3. Accrual should be updated without errors

    Pass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 11.0.0628 BETA
    3. Setup: Demo
    4. Server : 10.0.0.14
    5. Database: LINKSOFT-DEMO-11-RASHNA

    Next Step: Closure


      09 Oct 201908:17AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10442 in the subject line of all emails regarding this issue.

      Document size: 25.6 KB
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