Company: Link Technologies
Case No: L12092. Project: 12.30: LinkSOFT Version 12.30
Logged By: Sanjay (Link Technologies) on 27 Nov 2020 05:15PM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 3.00 (Weight: 8.00)
Version: 12.30
Assigned To: Sanjay (Link Technologies)
Circulation: Development, Rashna, Sanjay
Resolve By: Wednesday, 02 December 2020 11:59 PM [1242 days since logged date]
Status: Closed
Subject: Database Tools gives error in V12.2 - Missing file in installation "Images.dll"
Summary:    Database Tools - Upload - gives error in V12.2 - something to do with Images.dll. investigation required. 
Audit Notes:Edited by sanjay on 09/02/21 16:42. Edited by sanjay on 07/12/20 13:27. 
07 Dec 202008:41AM Comment 1 by Sanjay (Link Technologies) Case L12092 added to project 12.3
07 Dec 202001:27PM Comment 2 by Sanjay (Link Technologies) ETC was changed from 02/12/2020 to 02/12/2020
09 Dec 202005:27PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 09-12-2020 09:26 PM Time Taken: 1.00

Development work for this case has been completed.

The change will be available in version:12.3.1209

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Included Images.DLL on install Set.

2. Affected Areas:

  1. Link Tools - FTP Upload

3. The issue was caused by:


4. Notes
5. Next Step
: UAT

----------------------

Development Reference:


23 Dec 202012:51PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-12-2020 04:43 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Login to FTP through "Database Tools

  1. Server - 10.0.0.14
  2. Database - LinkSOFT-DEMO-123
  3. Username - admin
  4. Password - admin

Login should be successful without errors

Pass
2

Upload a test file.

  1. Tested an MP4 file. Size = 16.6 MB

Fails.

Upload is unsuccessful. 

Error - The remote server returned an error: (530) Not logged in.
 


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.30.1222BETA
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-123

Next Step

  1. For Review

    23 Dec 202002:14PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-12-2020 06:12 PM Time Taken: 1.00

    As per Microsoft Meeting with Sanjay and Alvis. 

    Correction made to the Licence Portal.

    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1

    Login to FTP through "Database Tools

    1. Server - 10.0.0.14
    2. Database - LinkSOFT-DEMO-123
    3. Username - admin
    4. Password - admin

    Login should be successful without errors

    Pass
    2

    Upload a test file.

    1. Tested an MP4 file. Size = 16.6 MB

    Pass

    3Delete the file uploaded in 2 abovePass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 12.30.1222BETA
    3. Setup: Demo
    4. Server : 10.0.0.14
    5. Database: LINKSOFT-DEMO-123

    Next Step

    1. For Closure

    24 Dec 202009:30AM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-12-2020 01:30 PM
    Thanks Rashna 

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12092 in the subject line of all emails regarding this issue.

    Document size: 10.6 KB
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