Company: Link Technologies
Case No: L12114. Project: 12.30: LinkSOFT Version 12.30
Logged By: Rashna (Edge Business Solutions) on 15 Dec 2020 10:38AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 8.00)
Version: 12.30
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay, Vineshwar Prasad
Resolve By: Wednesday, 16 December 2020 11:59 PM [1220 days since logged date]
Status: Closed
Subject: Payment Type description is not displayed on Shift Close (Consolidated) report
Summary:    

This case has been raised through support. Replicated in version 12.22

Steps

  1. Open a new shift - SH00002.
  2. Process following transactions
    1. Cash Sales - $0.10
    2. Credit Sales - $11.20
      1. Credit Sale Payment = $0.00
  3. Close Shift
  4. Open a second shift - SH00003
  5. Process following transactions
    1. Cash Sales - $1.
    2. Layby - $100
      1. Layby Payment = $10.00
  6. Print the  "Shift Close (Consolidated) report".  The transaction type breakdown does not show the description for "Credit Sales" and "Layby". Refer to Figure 1.

Figure 1: Shift Close (Consolidated) Report

Audit Notes:Edited by rashna on 22/12/20 15:46. Edited by alvis on 22/12/20 14:54. 
22 Dec 202002:54PM Comment 1 by Alvis (Link Technologies) Case L12114 added to project 12.3
22 Dec 202002:55PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 22-12-2020 08:54 PM Time Taken: 1.00

PART A - Development work for this case has been completed.

1. The change will be available in version:12.30

2. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed "Shift Close Report" crystal file to display the field title beside the amounts.

3. Affected Areas:

  1. Shift Close Report

4. The issue was caused by:

  1. Missing field title

5. Notes
6. Next Step
: UAT

----------------------

PART B - Development Reference:

1. Changes implemented was according to the approved design (Y/N):

2. Variations to the approved design:


22 Dec 202003:46PM Comment 3 by Rashna (Edge Business Solutions) ETC was changed from 16/12/2020 to 16/12/2020
23 Dec 202002:34PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-12-2020 08:14 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
  1. Open a new shift - SH00002.
  2. Process following transactions
    1. Cash Sales - $0.10
    2. Credit Sales - $11.20
      1. Credit Sale Payment = $0.00
  3. Close Shift
  4. Open a second shift - SH00003
  5. Process following transactions
    1. Cash Sales - $1.
    2. Layby - $100
      1. Layby Payment = $10.00
  6. Print the  "Shift Close (Consolidated) report". 
Validate that the "Credit Sales" and "Lay By" labels are added to the report
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.30.1222BETA
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-123

Next Step

  1. For Closure

    24 Dec 202009:33AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-12-2020 03:32 PM
    Thanks Rashna 

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12114 in the subject line of all emails regarding this issue.

    Document size: 90.6 KB
    For call complaints, please contact the Managing Director of the company using this form