Company: Link Technologies
Case No: L12586. Project: 13.10: LinkSOFT version 13.10 - Improvements and Stabilisation
Logged By: Rashna (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 24 Sep 2021 03:06PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 5.00 (Weight: 7.00)
Version: 13.10.1011
Assigned To: Sanjay (Link Technologies)
Circulation: Rashna, Sanjay
Resolve By: Friday, 24 September 2021 11:59 PM [936 days since logged date]
Status: Closed
Subject: Unable to save "Qualification" details with a long description

Tested in version 13.03

Steps to Replicate.

  1. Navigate to menu "Payroll & HR Maintenance --> Qualification"
  2. Create a new record with the below details:
    1. Code - MCPD
    2. Description - Master of Commerce in Population Studies & Demography
    3. The record is not saved. Error - String or binary data would be truncated.
Audit Notes:Edited by sanjay on 07/10/21 13:54. Edited by sanjay on 24/09/21 15:06. Edited by rashna on 24/09/21 12:26. Edited by rashna on 24/09/21 12:25. 
24 Sep 202101:06PM Comment 1 by Sanjay (Link Technologies) Case L12586 added to project 13.04
24 Sep 202101:16PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 24-09-2021 07:06 PM Time Taken: 3.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 13.04.0924

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Increased the storage space for the Qualifications table to VARCHAR MAX

3. Affected Areas:

  1. Qualifications Maintenance

4. The issue was caused by:

  1. Design limitation

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

24 Sep 202103:06PM Comment 3 by Sanjay (Link Technologies) ETC was changed from 25/09/2021 to 25/09/2021
24 Sep 202103:07PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 24-09-2021 09:05 PM Time Taken: 1.00 Notes: ETC extended from: 25/09/2021 to 24/09/2021
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
  1. Code - MCPD
  2. Description - Master of Commerce in Population Studies & Demography

Environment Details

  1. OS version:
  2. Application version: 13.03.0924RC4
  3. Setup on:
    1. Server:LinkQA4
    2. Database: UAT-LINKSOFT
    3. LinkSOFT URL: HTTP://
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

25 Sep 202107:13AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-09-2021 01:13 PM Time Taken: 1.00
Thanks Rashna

07 Oct 202101:54PM Comment 6 by Sanjay (Link Technologies) ETC was changed from 24/09/2021 to 24/09/2021
If you have any queries regarding this support incident, please email and include the Case No: L12586 in the subject line of all emails regarding this issue.

Document size: 7.0 KB
For call complaints, please contact the Managing Director of the company using this form