Company: Link Technologies
Case No: L13201. Project: 16.00: LinkSOFT Version 16.00
Logged By: Sanjay (Link Technologies) on 09 Sep 2025 07:10PM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 7.00 (Weight: 8.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Sitla, Vineshwar Prasad
Resolve By: Wednesday, 10 September 2025 12:53 AM [9 days since logged date]
Status: Closed
Subject: Report scheduled from the menu "Business Intelligence -> Report Schedule" doesn't pick data for the 31st
Summary:    
1. Problem Details

Report scheduled from the menu "Business Intelligence -> Report Schedule" doesn't pick data for the 31st

2. Other Relevant Details

Steps to Reproduce the issue
  1. Create a Pay, Approve and Close
    1. Payrun ID: 493
    2. Payrun Date: 31/01/2025
    3. Bank Date: 31/01/2025
  2. Setup Frequency
    1. Description: Every Month on Day 1 at 12:00 AM
    2. Frequency Type: Month
    3. Frequency: 1
  3. Setup Report Schedule
    1. Report Selection: Pay Component/Deduction/Banking Report
    2. Frequency: Every Month on Day 1 at 12:00 AM
    3. Payrun Date From and Date To: Month
    4. Offset: -8 (Negative 8 because Pay is created in January, therefore 8 months from September)
3. Error Message (screenshot of the error)

Report email via Report Scheduler shows No Data


Report generated from the Reports menu shows Data


4. Environment Details
  1. URL: https://www.link247.com.au/LinkCustomerSupport
  2. Company: 1001
  3. Version - 15.90.250903A.GA
Audit Notes:Edited by sanjay on 09/09/25 19:10. Edited by sanjay on 09/09/25 19:10. 
09 Sep 202503:26PM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 10-09-2025 03:25 PM Time Taken: 1.00 Notes: ETC extended from: 09/09/2025 to 10/09/2025
Hi Sanjay, can we look at case E03099 - Report scheduled from the menu "Business Intelligence -> Report Schedule" doesn't pick data for the 31st. The issue has been reproduced in the Demo Environment.

09 Sep 202506:52PM Comment 2 by Sanjay (Link Technologies) Case L13201 added to project 16.00
09 Sep 202507:03PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 10-09-2025 12:53 AM Time Taken: 6.00 Notes: ETC extended from: 09/09/2025 to 10/09/2025
PART A - Development work for this case has been completed.

1. The change will be available in version: 15.90.250909

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

  1. Corrected "Date To" in Report Scheduler when the Month Offset has a different number of days to the current month

3. Affected Areas:

  1. Report Schedukler - Date To function

4. The issue was caused by:

  1. Programming error

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): Closure


If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L13201 in the subject line of all emails regarding this issue.

Document size: 4.4 KB
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