Company: Link Technologies
Case No: L12218. Project: 12.40: LinkSOFT Version 12.40 - 12.41
Logged By: Sanjay (Link Technologies) on 12 Apr 2021 01:42PM
Priority: Low
Product: Point of Sale
Group: Enhancement
Time Taken: 3.00 (Weight: 4.00)
Version: 12.40
Assigned To: Sanjay (Link Technologies)
Circulation: Development, Rashna, Sanjay
Resolve By: Friday, 16 April 2021 11:59 PM [1101 days since logged date]
Status: Closed
Subject: Close shift message needs to be changed for clarity

Change the Shift Close message needs clarification and alignment with button text:

Change to:

This wizard will take you through the process of closing a shift. If you choose "PARTIAL Close", the shift will remain open and the payment methods "selected" will be reconciled. If you are not sure about this process, do not use "PARTIAL Close". "Full Close" will reconcile and close this shift.

Audit Notes:Edited by sanjay on 12/04/21 13:42. 
12 Apr 202101:42PM Comment 1 by Sanjay (Link Technologies) ETC was changed from 16/04/2021 to 16/04/2021
13 Apr 202101:19PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 15-04-2021 01:18 PM Time Taken: 2.00
PART A - Development work for this case has been completed.

1. The change will be available in version:12.40.0413

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Shift close header instructions changed as requested

3. Affected Areas:

  1. Shift close form in POS

4. The issue was caused by:

  1. Improve message

5. Notes
6. Next Step
 (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


PART B - Development Reference (Place descriptor for objects changed):

1. Changes implemented was according to the approved design (Y/N):Y

19 Apr 202103:18PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 21-04-2021 03:17 PM
Hi Rashna, proceed with UAT

20 Apr 202108:59AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-04-2021 08:15 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Validate that a clear message has been added to "Partial Close"


Message:  This s PARTIAL CLOSE. This shift will remain OPEN. Are you sure you want to perform a PARTIAL CLOSE and reconcile these payment methods?

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.40.0419.RC1BETA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-124

Next Step

  1. For Closure

    20 Apr 202109:43AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 22-04-2021 09:43 AM
    Thanks Rashna

    If you have any queries regarding this support incident, please email and include the Case No: L12218 in the subject line of all emails regarding this issue.

    Document size: 6.5 KB
    For call complaints, please contact the Managing Director of the company using this form