Company: Link Technologies
Case No: L12167. Project: 12.30: LinkSOFT Version 12.30
Logged By: Sanjay (Link Technologies) on 05 Feb 2021 10:42AM
Priority: Low
Product: Payroll & HR
Group: Software Defect
Time Taken: 8.50 (Weight: 8.50)
Version: 12.32
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 19 March 2021 11:59 PM [1167 days since logged date]
Status: Closed
Subject: The Edit/Add buttons stop working when the page size is changed and we navigate to Page 2 and try to edit a detail row
Summary:    
The Edit/Add buttons stop working when the page size is changed and we navigate to Page 2 and try to edit a detail row
Audit Notes:Edited by sanjay on 12/03/21 15:57. Edited by sanjay on 12/03/21 09:42. Edited by alvis on 10/03/21 09:22. Edited by sanjay on 03/03/21 08:14. Edited by sanjay on 25/02/21 10:52. Edited by sanjay on 25/02/21 10:40. Edited by alvis on 25/02/21 10:38. Edited by sanjay on 25/02/21 10:35. 
25 Feb 202110:09AM Comment 1 by Sanjay (Link Technologies) Case L12167 added to project 12.4
25 Feb 202110:35AM Comment 2 by Sanjay (Link Technologies) ETC was changed from 10/02/2021 to 19/03/2021
03 Mar 202108:14AM Comment 3 by Sanjay (Link Technologies) Case L12167 added to project 12.3
10 Mar 202109:21AM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-03-2021 06:03 PM

Steps to reproduce:

  1. Generate a pay with 30 employees
  2. Reduce the page size to 10
  3. Goto page 2
  4. Expand the 1st employee on page 2
  5. Edit the details. Editor does not open

12 Mar 202109:45AM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 17-03-2021 11:42 AM Time Taken: 8.00

PART A - Development work for this case has been completed.

1. The change will be available in version: 12.30.0312

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Corrected the behavior by moving the page settings to the end of the page initialization. 

3. Affected Areas:


4. The issue was caused by:

  1. Page settings were configured to apply in the Grid_Load event instead of the "Before_Perform_Callback" Event. The Lod event seems to be affecting the edit behavior.

5. Notes: The issue was caused by setting a page size in the Web.Config
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): System Test

----------------------

PART B - Development Reference (Place descriptor for objects changed):

1. Changes implemented was according to the approved design (Y/N):

2. Other relevant notes:


12 Mar 202103:56PM Comment 6 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 17-03-2021 05:56 PM
For UAT

15 Mar 202111:54AM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 17-03-2021 12:45 PM Time Taken: 0.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Steps to reproduce:

  1. Generate a pay with 30 employees
  2. Reduce the page size to 10
  3. Goto page 2
  4. Expand the 1st employee on page 2
  5. Edit the details. The editor does not open
Validate that the "Editor" opens and the user is able to edit the report
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.32.0312 BETA
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-123

Next Step

  1. For Closure

    15 Mar 202104:09PM Comment 8 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 17-03-2021 06:08 PM
    Thanks Rashna

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12167 in the subject line of all emails regarding this issue.

    Document size: 7.1 KB
    For call complaints, please contact the Managing Director of the company using this form