Company: Link Technologies
Case No: L12751. Project: 14.00: LinkSOFT Version 14.00
Logged By: Sanjay (Link Technologies) on 29 Jun 2022 09:28AM
Priority: Low
Product: Framework
Group: Enhancement
Time Taken: 94.00 (Weight: 160.00)
Version: 14.00
Assigned To: Development
Circulation: Development, Sanjay, Sanjeet, Sitla Sharma, Vineet
Resolve By: Wednesday, 31 August 2022 11:59 PM [659 days since logged date]
Status: Closed
Subject: Add Subscription Price and Hosting Services management to Licence Portal
Summary:    Add Subscription Price management and Hosting services to Licence Portal. This will allow resellers/users to Increase and Decrease licences as required.
Audit Notes:Edited by sanjay on 11/07/22 09:44. Edited by sanjay on 06/07/22 13:57. Edited by sanjay on 06/07/22 13:24. Edited by sanjay on 30/06/22 10:35. 
30 Jun 202210:35AM Comment 1 by Sanjay (Link Technologies) Case L12751 added to project 14.10
06 Jul 202201:24PM Comment 2 by Sanjay (Link Technologies) Case L12751 added to project 14.00
06 Jul 202201:57PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-07-2022 01:24 PM Time Taken: 68.00

Added the following functionality to Price Quote:

  1. Added Hosting and Subscription extensions to Licence Portal
  2. Ability to Add Subscription Pricing
  3. Ability to add Cloud Hosting - Refer to Cloud Hosting Policy Document
  4. Updated Cloud Hosting documentation
  5. Updated Licence Policy document with these changes
  6. Created a Training site 

Next step:

  1. Arrange training with LBS and Edge

06 Jul 202201:57PM Comment 4 by Sanjay (Link Technologies) ETC was changed from 31/08/2022 to 31/08/2022
08 Jul 202209:42AM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 13-07-2022 09:12 AM Time Taken: 18.00

Added the following:

  1. Added Hosting and Subscription options to the Licence portal from V14 +. Estimated rollout  - 1st August 2022.
  2. Changed Document Templates to allow Licence Request to identify if the client is to be set up as Subscription AND/OR Hosting is to be included


  1. Customers can choose the old style of licencing (AKA Legacy Licencing) which will be supported
  2. Subscription prices are recommended as it spreads the cost over several years and does to require up from software investment
  3. Hosting option available for both Legacy and Subscription models. Refer to Hosting Operational Policy for details on hosting procedures.

Figure 1 - Price quote now has Hosting Option
"Image has been removed to reduce document size."

Figure 2 - Clients can be set up for Subscription and Hosting as separate options
"Image has been removed to reduce document size."

15 Jul 202210:01AM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 20-07-2022 09:59 AM Time Taken: 8.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 14.00

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Licence Portal changes have been completed as outlined in comment 5
  2. Upgraded Production Licence Portal

3. Affected Areas:

  1. Licence Quotes
  2. Licence Issue and Extensions

4. The issue was caused by:

  1. Changes to Hosting options

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): Monitoring

21 Jul 202204:26PM Comment 7 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 29-07-2022 04:25 PM
System has been tested in Live Licence Portal

If you have any queries regarding this support incident, please email and include the Case No: L12751 in the subject line of all emails regarding this issue.

Document size: 4.7 KB
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