Company: Link Technologies
Case No: L12131. Project: 12.20: LinkSOFT Version 12.2
Logged By: Rashna (Edge Business Solutions) on 11 Jan 2021 10:48AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 12.22.0113
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Tuesday, 12 January 2021 11:59 PM [1193 days since logged date]
Status: Closed
Subject: HSUPEX is added to the "Standard and Normal" pay when the "Employer Contribution (Excess)%" is blank

This case was created after support case E00912

Replicated in version 12.30.0106.


  1. Set the value for "EmployerSuperContributionExcessTaxExempt" under Pay Control as 10.
  2. Set the "Employer Contribution (Excess)%" as "Bank" for employee E013.
  3. Generate standard pay for the employee. 
    1. HSUPEX is added to the pay which is calculated at 10% - This should not happen


  1. If the "Employer Contribution (Excess)%" is set to 0, then HSUPEX is not added.
  2. By default, the "Employer Contribution (Excess)%" is blank in the "Edit Form" when creating a new profile.
Audit Notes:Edited by rashna on 09/02/21 16:58. Edited by rashna on 13/01/21 15:01. Edited by rashna on 12/01/21 15:36. Edited by alvis on 12/01/21 10:50. Edited by alvis on 12/01/21 10:48. 
12 Jan 202110:48AM Comment 1 by Alvis (Link Technologies) Case L12131 added to project 12.3
12 Jan 202110:50AM Comment 2 by Alvis (Link Technologies) Case L12131 added to project 12.2
12 Jan 202103:31PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-01-2021 09:27 PM Time Taken: 2.00

PART A - Development work for this case has been completed.

1. The change will be available in version:12.23.0112

2. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected the super calculations to exclude employer super exemptions when employer super excess is set to zero.

3. Affected Areas:

  1. Standard Pay
  2. Current Pay

4. The issue was caused by:

  1. The exempted amount was being included when employer super excess was zero.

5. Notes
6. Next Step


PART B - Development Reference:

1. Changes implemented was according to the approved design (Y/N):

2. Variations to the approved design:

12 Jan 202103:36PM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-01-2021 09:34 PM
Update LinkSOFT_12.22.0112 has been placed on FTP.

12 Jan 202103:36PM Comment 5 by Rashna (Edge Business Solutions) ETC was changed from 12/01/2021 to 12/01/2021
13 Jan 202101:15PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 13-01-2021 06:31 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Create below employees

  1. E109 - "Employer Contribution (Excess)%" is set as Blank
  2. E110 - "Employer Contribution (Excess)%" is set to 0 

Create standard pay for the employees.

"HSUPEX" should not be calculated

Create normal pay for the employees.

"HSUPEX" should not be calculated

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.22.0112BETA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-1222

Next Step

  1. For Closure

    13 Jan 202103:02PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 13-01-2021 09:02 PM
    Thanks Rashna

    If you have any queries regarding this support incident, please email and include the Case No: L12131 in the subject line of all emails regarding this issue.

    Document size: 9.1 KB
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