Company: Link Technologies
Case No: L10468. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 11 Jun 2019 01:44PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 7.50 (Weight: 7.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 12 June 2019 12:00 AM [1772 days since logged date]
Status: Closed
Subject: Incorrect data displayed in the "Leave Analysis" screen.

Steps to Replicate

  1. Add "Company ID", "Leave Status" and "Transaction ID" to the existing "Stacked Bar"
  2. The analysis in the table shows "counts". for the above fields. We are unclear what these represent. Refer to Figure 1.

Figure 1: Sorted Data

Audit Notes:Edited by sanjay on 11/09/19 15:48. Edited by alvis on 11/06/19 13:44. 
11 Jun 201908:03AM Comment 1 by Rashna (Edge Business Solutions) Case 10468 added to project 11.0
15 Jun 201912:15PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 15-06-2019 12:15 PM Time Taken: 5.50

Hi Rashna,

I have made some changes to the Leave Analysis Pivot. We may need to take this to a user group session at some point to further analysis on how this should work.

In the meantime, I have made the following changes:

  1. Changed the DataArea to hold "Leave Hours" and formatted this to SUM of Hours to 2DP
  2. Added Entitlement as a field
  3. Corrected summary values for all other fields to "Count" as we cannot sum up values unless they are items such as "Entitlement", ours etc.

Please perform UAT and let's start a discussion about how we make this work better for our clients.

01 Jul 201901:11PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 01-07-2019 01:11 PM Time Taken: 2.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Verify that leave hours are reflected for a leavePass
2Drag "Leave Entitlement" to the grid. This should show the leave types and the privilegePass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0628 BETA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: Closure

    09 Oct 201908:17AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email and include the Case No: L10468 in the subject line of all emails regarding this issue.

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