| Subject: | Discrepancies with "Display Order" functionality in link web. |
| Summary: | Hi Sanjay, The following was discussed - Items should be displayed in the menu sorted by "Description".
- The "Display Order" determines the display order of the list where is the item is used.
Below is a lit of menus where the "Display" and "Display Order" functionality is incorrect.
Menu | Sorting Should be by Description | Lookup should display list by "Display Order" |
ESS Maintenance --> Customer | Fail | Lookup: - ESS Maintenance -> Customer Project/Rates - Pass
- ESS Maintenance -> Project Activity Limits - Fails, list is sorted by description
|
ESS Maintenance --> Project | Pass | Lookup: - ESS Maintenance -> Project Activities - Pass
|
ESS Maintenance --> Activity | Pass | List: - ESS Maintenance -> Actvity Type - Pass
|
Point of Sale -> Station Base Setup | Fails | No option to edit "Display" |
Helpdesk Maintenance -> Priority | Fails - items are sorted by display order | Dropdpown - Helpdesk -> New Detail Call -> Priority - Pass
- Helpdesk -> Project -> New Call -> Priority - Pass
|
Helpdesk Maintenance -> Category | Fails - items are sorted by display order | Dropdpown - Helpdesk -> New Detail Call ->Catgeory - Pass
- Helpdesk -> Project -> New Call-> Category - Pass
|
Helpdesk Maintenance ->Group | Fails - items are sorted by display order | Dropdpown - Helpdesk -> New Detail Call ->Group - Pass
- Helpdesk -> Project -> New Call->roup- Pass
|
Company Administration - Document Template | Fail | Dropdown - Company Administration -> Process - Fails, list is sorted by description
- Employee Time -> Time View By Day - > Report - Fails, list is sorted by description
- Buisness Intelligence -> Report Maintenanc- > Report Email Setup- Fails, list is sorted by description
|
Company Administration - Approval Workflow | Fail | Dropdown - Global Administration-> User Maintenace -> Workflow - Fails, list is sorted by description.
|
|
| Audit Notes: | Edited by rashna on 15/04/19 14:06. |
| 09 Apr 2019 | 12:22PM Comment 1 by Rashna (Edge Business Solutions) Case 10308 added to project 11.0 |
| 12 Apr 2019 | 09:31AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-04-2019 09:31 AM Time Taken: 2.50 |
| Development work for this case has been completed. The change will be available in version: 11.0.0412 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Removed display order from station base configuration
- Corrected display order on helpdesk priority, category and group screens.
2. The issue was caused by: - Improvement
3. Next Step: - UAT
4. Notes: |
|
| 15 Apr 2019 | 02:10PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 16-04-2019 12:00 AM Time Taken: 2.50 |
| Hi Sanjay, As per the GTM session, please update the case with development work completed for the areas updated in the case header. Thanks
Rashna |
|
| 15 Apr 2019 | 02:14PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 15-04-2019 02:14 PM Time Taken: 4.50 |
| Development work for this case has been completed. The change will be available in version: 11.0.0416 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Corrected display order on Document List procedure. This resolves all framework display orders for Document Templates.
- Corrected customer display list on project activity limits
2. The issue was caused by: - Coding error
3. Next Step: - UAT
|
|
| 16 Apr 2019 | 08:31AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-04-2019 12:00 AM Time Taken: 2.50 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues
enu | Sorting Should be by Description | Lookup should display list by "Display Order" | ESS Maintenance --> Customer | Pass | Lookup: - ESS Maintenance -> Customer Project/Rates - Pass
- ESS Maintenance -> Project Activity Limits -Pass
| Point of Sale -> Station Base Setup | Pass | Display Order has been removed | Helpdesk Maintenance -> Priority | Pass | Dropdpown - Helpdesk -> New Detail Call -> Priority - Pass
- Helpdesk -> Project -> New Call -> Priority - Pass
| Helpdesk Maintenance -> Category | Pass | Dropdpown - Helpdesk -> New Detail Call ->Catgeory - Pass
- Helpdesk -> Project -> New Call-> Category - Pass
| Helpdesk Maintenance ->Group | Pass | Dropdpown - Helpdesk -> New Detail Call ->Group - Pass
- Helpdesk -> Project -> New Call->roup- Pass
| Company Administration - Document Template | Pass | Dropdown - Company Administration -> Process - Pass
- Employee Time -> Time View By Day - > Report - Pass
- Buisness Intelligence -> Report Maintenanc- > Report Email Setup- Pass
| Company Administration - Approval Workflow | Pass | Dropdown - Global Administration-> User Maintenace -> Workflow - Pass
|
Environment Details - OS version: Windows Server 2012
- Application version: 11.0.0416
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-11-RASHNA
Next Step: documentation update
|
|
| 18 Apr 2019 | 10:36AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-04-2019 12:00 AM Time Taken: 3.50 |
| Hi Sanjay, Documentation for the case has been updated under - Link Web - ESS Maintenance --> Customer
- Link Web - ESS Maintenance --> Project
- Link Web - ESS Maintenance --> Activity
- Link Web - Point of Sale --> Station Base Configuration
- Link Web - Helpdesk Maintenance --> Priority
- Link Web - Helpdesk Maintenance --> Caegory
- Link Web - Helpdesk Maintenance --> Group
- Link Web - Company Adminstration --> Document template
- Link Web - Company Adminstration --> Approval Workflow
Thanks
Rashna |
|
| 29 Apr 2019 | 03:18PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 29-04-2019 03:18 PM Time Taken: 1.50 |
| Thanks Rashna |
|
| 09 Oct 2019 | 08:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |