Company: Link Technologies
Case No: L11899. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 11 Feb 2020 09:20AM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 7.00 (Weight: 7.00)
Version: 11.4.0903
Assigned To: Rashna (Edge Business Solutions)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Wednesday, 12 February 2020 12:00 AM [1528 days since logged date]
Status: Closed
Subject: "Unit Price" of a prescription is not updated with the "Mixture Price".

Lami Pharmacy is willing to signup with EBS. They have raised the following concern.

  1. When creating a mixture, the mixture price is updated based on the products and quantity.
    1. Users can also change the total price per product on the Mixture form.
  2. When the mixture is saved, prescription is updated.
    1. Dispensed Amount is defaulted to 1
    2. Unit Price is 0
Users want the price to be updated from the mixture screen. There were cases where the labels were printec with 0 price. 

For review and approval.

Audit Notes:Edited by alvis on 08/12/20 09:12. Edited by sanjay on 04/09/20 15:12. Edited by alvis on 25/02/20 16:31. Edited by sanjay on 13/02/20 13:49. Edited by rashna on 12/02/20 10:27. 
13 Feb 202001:49PM Comment 1 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 14-02-2020 03:48 PM
Hi Alvis, can you setup this scenario in DEV so we can make the necessary corrections?

13 Feb 202001:49PM Comment 2 by Sanjay (Link Technologies) Case L11899 added to project 11.5
25 Feb 202004:31PM Comment 3 by Alvis (Link Technologies) Case L11899 added to project 11.4
26 Feb 202002:56PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 27-02-2020 04:55 PM Time Taken: 6.00

Development work for this case has been completed.

The change will be available in version:11.4.0226

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected the Mixture management function to return the correct Mixture Price and Tax

2. Affected Areas:

  1. Prescription and Mixture Processing

3. The issue was caused by:

  1. Coding issue

4. Notes
5. Next Step

27 Feb 202009:14AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 28-02-2020 11:09 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Create a mixture with product MED420. Unit price is 4.05.

Save the mixture and the prescription price should be updated to 4.05.

System should calculate tax of $0.33 based on 9%


Create a mixture for item MED420 with mixture quantity of 3. 

The unit price should be updated on the prescription when saving the mixture


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0226
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-114-RASHNA

Next Step

  1. Closure

    If you have any queries regarding this support incident, please email and include the Case No: L11899 in the subject line of all emails regarding this issue.

    Document size: 6.7 KB
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