Company: Link Technologies
Case No: L12137. Project: 12.40: LinkSOFT Version 12.40 - 12.41
Logged By: Rashna (Edge Business Solutions) on 12 Jan 2021 12:44PM
Priority: Low
Product: Point of Sale
Group: Enhancement
Time Taken: 9.50 (Weight: 9.50)
Version: 12.40
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 30 April 2021 07:59 AM [1192 days since logged date]
Status: Closed
Subject: Auto adjust the "Payment Method" grid when adding or removing a new payment type.
Summary:    

Yash stated that some Nayans outlets use only 2 payment methods therefore the other options are disabled.

The payment method selection grid in POS has blank fields that are sometimes clicked by the cashiers. He has requested if we can auto adjust the grids to show only active payment methods. This will show the active options more clearly taking space for the unused grids. 

Figure 1: Payment Method Selection in LinkPOS

Audit Notes:Edited by alvis on 25/02/21 10:49. Edited by rashna on 25/02/21 10:32. Edited by rashna on 12/01/21 12:44. 
16 Dec 202011:26AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 18-12-2020 11:08 AM Time Taken: 1.00 Notes: ETC extended from: 10/12/2020 to 18/12/2020

Hi Yash, 

We have had a discussion with the development. Below key points were noted:

  1. What should be the grid layout if only 1 payment method is enabled.
  2. We can easily use each row when 4 payment methods are used.
  3. What should happen if a 5th payment method is added. 

Next Step - Discuss the above with Yash for development analysis.

Thanks
Rashna



22 Dec 202006:57AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 24-12-2020 06:55 AM Time Taken: 1.00 Notes: ETC extended from: 18/12/2020 to 24/12/2020

Hi Yash, 

Can we get feedback on this case?

Thanks
Rashna


24 Dec 202006:54AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-12-2020 06:53 AM Time Taken: 1.00 Notes: ETC extended from: 24/12/2020 to 29/12/2020

Hi Team, 

As per the discussions with Yash, he advised he will review the details and provide feedback by next week. 

Thanks
Rashna


30 Dec 202007:06AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 04-01-2021 05:00 PM Time Taken: 0.50 Notes: ETC extended from: 29/12/2020 to 04/01/2021

Hi Yash, 

Can we get you reviews on the case based on comment 1?

Thanks
Rashna


05 Jan 202106:58AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-01-2021 05:00 PM Time Taken: 1.00 Notes: ETC extended from: 04/01/2021 to 06/01/2021

Hi Team, 

This case will be discussed in a meeting with the Nayans team. The meeting has been scheduled for tomorrow.

Thanks
Rashna


12 Jan 202110:56AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 13-01-2021 10:52 AM Time Taken: 1.00 Notes: ETC extended from: 06/01/2021 to 13/01/2021

Hi Team, 

We have discussed comment 1 with Yash. He accepts that the grid alignment would vary and eventually have the current layout if more than 5 payment methods are active.

He, however, requested if we can add a different color shade to each payment method for clarity.

We will discuss the above with the development team and provide feedback by COB 13/01.

Thanks
Rashna


12 Jan 202112:44PM Comment 7 by Rashna (Edge Business Solutions) Case L12137 added to project 12.4
25 Feb 202110:32AM Comment 8 by Rashna (Edge Business Solutions) ETC was changed from 13/01/2021 to 31/03/2021
12 Apr 202101:35PM Comment 9 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 14-04-2021 01:32 PM Time Taken: 1.00
Development Team - Agreed to hide payment methods not configured.

13 Apr 202107:59AM Comment 10 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 30-04-2021 07:59 AM Notes: ETC extended from: 31/03/2021 to 30/04/2021
ETC Extended based on new timeline

14 Apr 202110:37AM Comment 11 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 16-04-2021 10:34 AM Time Taken: 2.00
PART A - Development work for this case has been completed.

1. The change will be available in version:12.40.0414

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Payment Methods that are not used are hidden

3. Affected Areas:

  1. Payment Entry - Select Payment Buttons

4. The issue was caused by:

  1. Improvement

5. Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

----------------------

PART B - Development Reference (Place descriptor for objects changed)

1. Changes implemented was according to the approved design (Y/N): Y


19 Apr 202103:19PM Comment 12 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 21-04-2021 03:18 PM
Hi Rashna, proceed with UAT

20 Apr 202109:27AM Comment 13 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-04-2021 09:17 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Make the payment methods "Credit Card" and "EFTPOS" inactive. Login into LINKPOS and validate that these payments are hiddenPass
2Active the above payment methods.  Login into LINKPOS and validate that these payments are visible  Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.40.0419RC1BETA
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-124

Next Step

  1. For Closure

    20 Apr 202109:43AM Comment 14 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 22-04-2021 09:43 AM
    Thanks Rashna

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12137 in the subject line of all emails regarding this issue.

    Document size: 218.8 KB
    For call complaints, please contact the Managing Director of the company using this form