Company: Link Technologies
Case No: L09333. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 11 Jun 2018 10:29AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 9.496.1128
Assigned To: Rashna (Edge Business Solutions)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Tuesday, 12 June 2018 12:00 AM [2592 days since logged date]
Status: Closed
Subject: Normal receipt is printed when POS application is closed while SDC is processing
Summary:    

Hi Sanjay, 

This case has been tested in case 9400 Beta 5.

Issue: Normal receipt is printed when POS application is closed while SDC is processing

Steps to replicate

  1. Log into POS
  2. Enable ESDC
  3. Load items on POS Grid.
  4. Proceed to complete the sale.
  5. While the SDC is processing.
  6. Close the POS application from the taskbar. POS application closes and the system prints a normal receipt. 
Audit Notes:
11 Jun 201803:55PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 11-06-2018 03:55 PM
Development work for this case has been completed.
The change will be available in version: 94B6

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Checked the status of Partial close SDC form and prevent receipt printing. 

2. The issue was caused by:

  1. NA

    3. Next Step

    1. UAT

    12 Jun 201809:58AM Comment 2 by Sanjay (Link Technologies) Case 9333 added to project 09.4
    12 Jun 201810:02AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-06-2018 10:02 AM
    Hi Rashna, please proceed with UAT

    12 Jun 201803:30PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 13-06-2018 12:00 AM Time Taken: 2.00

    Sanjay and Rashna tested this case together.

    Successfully tested in 94 Beta 6.




    09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L09333 in the subject line of all emails regarding this issue.

    Document size: 1.7 KB
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