Company: Link Technologies
Case No: L12887. Project: 14.90: LinkSOFT Version 14.90 - July 2023
Logged By: Sanjay (Link Technologies) on 21 Apr 2023 04:06PM
Priority: Low
Product: Framework
Group: Software Defect
Time Taken: 4.00 (Weight: 10.00)
Assigned To: Development
Circulation: Development, Sanjay
Resolve By: Friday, 21 April 2023 04:06 PM [363 days since logged date]
Status: Closed
Subject: Handle Event Log exceptions "Exception of type 'System.Web.HttpUnhandledException' was thrown." and "The client disconnected."
Summary:    Handle Event Log exceptions "Exception of type 'System.Web.HttpUnhandledException' was thrown." and "The client disconnected."
Audit Notes:Edited by sanjay on 21/06/23 15:26. Edited by sanjay on 21/06/23 15:26. Edited by sanjay on 18/05/23 16:52. 
18 May 202304:52PM Comment 1 by Sanjay (Link Technologies) Case L12887 added to project 15.00
08 Jun 202310:18AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 14-06-2023 12:16 PM Time Taken: 4.00

The issue is caused when the user leaves the site unexpectedly, e.g. Machine hybernates, "Shut Down" to Restarts without notice.

The development team agreed to leave this message in the Logs to identify users disconnecting without logging out.


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12887 in the subject line of all emails regarding this issue.

Document size: 0.5 KB
For call complaints, please contact the Managing Director of the company using this form