Company: Link Technologies
Case No: L13275. Project: 16.04: LinkSOFT Version 16.04
Logged By: Sanjay (Link Technologies) on 11 Aug 2026 12:07PM
Priority: High
Product: Payroll & HR
Group: Enhancement
Time Taken: 16.00 (Weight: 4.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Monica Wati, Sanjay, Sitla
Resolve By: Thursday, 13 August 2026 03:42 PM [18 days since logged date]
Status: Closed
Subject: Pay Edit Report Generated is blank in Company 1003 - String or binary data would be truncated
Summary:    
Issue: Pay Edit Report Generated is blank in Company 1003 - Error: String or binary data would be truncated

We connected on client site and did the following:
  1. Verified that all processes are running as per set frequency.
  2. Process Setup is running as well.
Client is able to generate Pay Edit Report, but blank report is generated with above message.

Next Steps:

To request assistance from Development team.

Environment details: https://XXXXXXXXXXXXXXXXXXXXXXaspx
Company 1003: XXXXXXXXXXXXXXXXXXXXXX

Audit Notes:Edited by sanjay on 11/08/26 12:07. Edited by sanjay on 11/08/26 11:42. 
11 Aug 202611:18AM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-08-2026 10:58 AM Time Taken: 4.00 Notes: Edited by sanjay on 11/08/26 11:41. Edited by sanjay on 11/08/26 11:34. ETC extended from: 11/08/2026 to 12/08/2026
Hi Monica, the reason you are getting this error is because you have two employees with these Employee Codes:
  1. XXXXXXXXXXXXXXXXXXXXXX [EFFML70]
  2. XXXXXXXXXXXXXXXXXXXXXX [EFFML71
instead of EFFML70 and EFFML71.

You need to correct this as Employee Codes should be Maximum 20 characters.  I will add validation to prevent this.

You can use the "Change Employee Code" Utility in menu "Employee Profile ~> Employee Maintenance" to do this.


11 Aug 202611:41AM Comment 2 by Sanjay (Link Technologies) Case L13275 added to project 16.04
11 Aug 202612:07PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 13-08-2026 03:42 PM Time Taken: 12.00 Notes: ETC extended from: 11/08/2026 to 13/08/2026
PART A - Development work for this case has been completed.

1. The change will be available in version: 16.04 AND 16.03.260811

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

  1. Added validation when creating an Employee so that the Employee Code cannot be > 20 characters and the code cannot contain special characters.,
  2. Added the same calidation to "Change Employee Code" utility.

3. Affected Areas:

  1. Menu: "Employee Profile ~> Employee Maintenance". Create New Employee and "Change Employee code" utility

4. The issue was caused by:

  1. Added validation to prevent invalid Employee Codes.

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): Closure.


If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L13275 in the subject line of all emails regarding this issue.

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