Company: Link Technologies
Case No: L12890. Project: 14.80: LinkSOFT Version 14.80 - June 2023
Logged By: Sanjay (Link Technologies) on 27 Apr 2023 03:11PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 6.00 (Weight: 10.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Vineshwar Prasad
Resolve By: Thursday, 27 April 2023 03:11 PM [357 days since logged date]
Status: Closed
Subject: "Timesheet Import" using LinkSOFT API does not submit entries for processing. Error Message "You cannot change a batch that is in-progress or completed"
Summary:    "Timesheet Import" using LinkSOFT API does not submit entries for processing. Error Message "You cannot change a batch that is in-progress or completed"
Audit Notes:Edited by sanjay on 26/05/23 09:09. Edited by sanjay on 26/05/23 09:09. Edited by sanjay on 23/05/23 13:26. 
27 Apr 202303:16PM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-04-2023 09:14 PM Time Taken: 6.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 14.80 and Patch 14.70.0427

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Correct Timesheet Submit process. We now allow the status "New" and "Received" to be submitted.

3. Affected Areas:

  1. Timesheet Import Processing using LinkSOFT WEB API

4. The issue was caused by:

  1. LinkSOFT API creates timesheets using the status "Received" instead of "New". We were not allowing for this new status.

5. Other Relevant Notes
6. Next Step
 (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT completed on Jacks Environment


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12890 in the subject line of all emails regarding this issue.

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