Company: Link Technologies
Case No: L11685. Project: 10.10: LinkSOFT Version 10.1
Logged By: Sanjay (Link Technologies) on 19 Sep 2019 08:56AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Rashna, Ravneet Kumar, Sanjay
Resolve By: Thursday, 22 August 2019 12:00 AM [1673 days since logged date]
Status: Closed
Subject: Prescription Label Quantity should not be 4 DP

Bula Vinaka Sanjay,

Mr. Kalyan has advised that before the upgrade, the information of the label is printed as below: 

However, after the upgrade, the prescription label printed the quantity in four decimal places. Refer below:

Mr. Kalyan has requested to have the prescription label reverted to only display the value as it as (without the extra zero's).

Please advise.


Audit Notes:Edited by sanjay on 19/09/19 08:56. 
21 Aug 201905:05PM Comment 1 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 21-08-2019 05:05 PM Time Taken: 2.00
Hi Aarti, the issue has been resolved in 10.148 and V11

22 Aug 201909:41AM Comment 2 by Sanjay (Link Technologies) Case 11685 added to project 10.14
22 Aug 201901:01PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-08-2019 01:01 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Create a prescription with quantity 2.3. At save the prescription label should print 2.3Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 10.1.148
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-10-RASHNA

Next Step

  1. Closure

    23 Aug 201907:31AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 23-08-2019 07:31 AM
    Thanks Rashna

    19 Sep 201908:56AM Comment 5 by Sanjay (Link Technologies) Case 11685 removed from project 10.148
    19 Sep 201908:56AM Comment 6 by Alvis (Link Technologies) Case 11685 added to project 10.148
    09 Oct 201908:17AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email and include the Case No: L11685 in the subject line of all emails regarding this issue.

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