Company: Link Technologies
Case No: L12369. Project: 13.03: LinkSOFT version 13.03
Logged By: Rashna (Edge Business Solutions) on 19 Aug 2021 01:33PM
Priority: Medium
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 13.00.0827
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay, Vineshwar Prasad
Resolve By: Thursday, 12 August 2021 01:18 PM [977 days since logged date]
Status: Closed
Subject: Data not displayed on "Pay Edit Report" summary section when grouped by "Cost Centre"
1. Problem Details

Data not displayed on "Pay Edit Report" summary section when grouped by "Cost Centre"

2. Environment Details

Version - 12.51.0806.RC3
Audit Notes:Edited by sanjay on 27/08/21 12:59. Edited by rashna on 19/08/21 13:33. Edited by rashna on 19/08/21 13:19. 
09 Aug 202101:25PM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 12-08-2021 01:18 PM Time Taken: 1.00 Notes: Edited by vineshwar on 09/08/21 13:28. ETC extended from: 10/08/2021 to 12/08/2021
Bula Team,

We did a Team Viewer meeting with Nirupa and worked on the case. The following was done;
  1. Generated Report with the following filters;
    • Payrun ID
    • Show Details - Y/N
    • Data displayed on the summary section - Report Totals for All Pay Codes - Yes
  2. Generated Report with the following filters;
    • Payrun ID
    • Group By 1: Cost Centre
    • Show Details - Y/N
    • Data displayed on the summary section - Report Totals for All Pay Codes - No
We have advised Nirupa that we will get our technical team to diagnose further and advise.

Vineshwar Prasad

19 Aug 202101:19PM Comment 2 by Rashna (Edge Business Solutions) Case L12369 added to project 12.52
23 Aug 202102:33PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 24-08-2021 04:17 PM Time Taken: 1.00
PART A - Development work for this case has been completed.

1. The change will be available in version:13.00.0823

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Corrected the summary section in "Pay Edit Report" to show when the "group by" option was selected.

3. Affected Areas:

  1. Pay Edit Report - Group By filter

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation):UAT

26 Aug 202103:09PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-08-2021 05:03 PM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
  1. Create a pay with below employees:
    1. Employees E074, E082 with cost centre 10.20
    2. Employee E015 with cost centre 10.30 
  1. Generate the pay edit report with "Group By - Cost Centre
    1. Validate that the "Summary" is updated at the bottom of the report.
    2. Verify that the totals of the grouping are correct

Environment Details

  1. OS version:
  2. Application version: 13.00.0826GA
  3. Setup on:
    1. Server:LinkQA4
    2. Database:
    3. LinkSOFT URL: HTTP://
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

27 Aug 202111:51AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 31-08-2021 01:51 PM
Thanks Rashna

If you have any queries regarding this support incident, please email and include the Case No: L12369 in the subject line of all emails regarding this issue.

Document size: 8.4 KB
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