Company: Link Technologies
Case No: L13270. Project: 16.04: LinkSOFT Version 16.04
Logged By: Sanjeet (Link Business Solutions) on 23 Jul 2026 08:41AM
Priority: Low
Product: Point of Sale
Group: Enhancement
Time Taken: 12.00 (Weight: 12.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Sanjeet
Resolve By: Friday, 28 August 2026 01:54 PM [37 days since logged date]
Status: New
Subject: Security Concerns on User Login Barcode Scan
Summary:    

LinkSOFT Version: V16.03

Section C. The issue can be reproduced by performing the following steps: 
  1. Scan User Login Barcode on POS Barcode Scan Field
  2. The message shows the Users Username and password in Plain Text
Next Step:
  1. Need some sort of encryption on Login Barcode Report or consider implementing QR Code.
Audit Notes:Edited by sanjay on 27/07/26 15:11. Edited by sanjay on 27/07/26 15:00. Edited by sanjay on 27/07/26 14:52. Edited by sanjeet on 24/07/26 13:56. 
24 Jul 202611:17AM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-07-2026 05:16 PM Time Taken: 1.00 Notes: ETC extended from: 23/07/2026 to 24/07/2026
Morning Sanjeet, I will have a look at this shortly.
The case says V16.63. Is this correct?
Also can you update the case with which environment you reproduced this in? Was it standard Demo or Clients?

24 Jul 202601:56PM Comment 2 by Sanjeet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 24-07-2026 07:56 PM Time Taken: 5.00
Version is 16.03
Standard Demo

27 Jul 202602:52PM Comment 3 by Sanjay (Link Technologies) ETC was changed from 24/07/2026 to 31/07/2026
27 Jul 202603:00PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-07-2026 08:52 PM Time Taken: 6.00

Hi Sanjeet, 

I have made the following changes to this case:

  1. Added case to the V16.04 project
  2. Changed from Software Defect to Enhancement. See definition on helpdesk policy
  3. Reduced priority as this problem with be for all Barcode/QR code scanners. If you scan on Notepad, or any other text viewer, you will get the same result. Therefore, the only option is for us to encrupt the security code so the value the user sees is not the actual password.

Note the following design changes will be implemented:

  1. We will implement symmetrical encryption on the passcode scanning

27 Jul 202603:00PM Comment 5 by Sanjay (Link Technologies) Case L13270 added to project 16.04
03 Aug 202601:55PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-08-2026 01:54 PM Notes: ETC extended from: 31/07/2026 to 28/08/2026
Due date adjusted.

If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L13270 in the subject line of all emails regarding this issue.

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