Company: Link Technologies
Case No: L11715. Project: 11.40: LinkSOFT Version 11.4
Logged By: Sanjay (Link Technologies) on 17 Oct 2019 01:08PM
Priority: High
Product: Point of Sale
Group: Enhancement
Time Taken: 22.00 (Weight: 22.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 11 September 2019 12:00 AM [1649 days since logged date]
Status: Closed
Subject: Licence Change for LinkSOFT POS and Backoffice
Summary:    

We have agreed to do the following changes to Licencing:

  1. Since we will not be moving LinkPOS to WEB, I have decided to take LinkPOS back to Concurrent user licence check.
  2. Remove Backoffice user licence check

This will mean that users paying the $1600 server fee will get unlimited user licence to Backoffice. Payroll and HR will be based purely on Employee Licence.

All other licence validations remain the same.


Audit Notes:Edited by sanjay on 17/10/19 13:08. Edited by alvis on 19/09/19 14:31. Edited by sanjay on 10/09/19 07:13. 
10 Sep 201907:13AM Comment 1 by Sanjay (Link Technologies) Case 11715 added to project 11.00
10 Sep 201907:15AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 10-09-2019 07:15 AM Time Taken: 9.50

Development work for this case has been completed.

The change will be available in version:11.002.0909

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Removed HRM and Backoffice User Count check
  2. Added concurrent license count checks to POS

2. Affected Areas:

  1. LinkPOS
  2. Backoffice (Inventory/Payroll)

3. The issue was caused by:

  1. Improvement to license checks

4. Notes
5. Next Step
: UAT


11 Sep 201902:32PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 13-09-2019 12:00 AM Time Taken: 2.50

Hi Sanjay, 

As per the discussions a client using HR and Payroll would require a SYS licence and Employee Licences. We are not validating the SYS licence.

Steps

  1. Issue SYS licence as 0.
  2. The user is able to create employee profiles and process pays.
  3. Users are able to log into POS and process transactions. 
  4. These needs to be validated.

Setup

  1. Server - Q$
  2. Database - LINKSOFT-DEMO-11-RASHNA
Thanks
Rashna

11 Sep 201905:58PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 11-09-2019 05:58 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.003

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added SYS licence validation for all modules

2. Affected Areas:

  1. POS, HRM, User Updates

3. The issue was caused by:

  1. Licence change not accounted for SYS in the global validation

4. Notes
5. Next Step
: UAT


12 Sep 201912:16PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-09-2019 12:16 PM Time Taken: 5.00

I have added licence check on the following forms in LinkWEB:

  1. Reports
  2. Configuration
  3. Integration

16 Sep 201901:35PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-09-2019 12:00 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Set the SYS licence as 0.

  1. Validate the users are unable to use menus in BO. Prompt message that "sys" licence is invalid.
  2. Prompt message that "sys" licence is invalid at POS login.Users should be able to still use POS
  3. Validate licence at below menus
    • Reports
    • Configuration
    • Integration

Fails,

Licence is not checked under "Linkweb - Company Administration - Configuration".

Set the SYS licence to 0. Users are able to edit and save configurations.

2
  • Issue 1 "HRM" user licence, 1 "SYS" licence and 100 employee licence. Active employees are 92. Users should be able to use HR modules.
  • Issue 1 "HRM" user licence, 1 "SYS" licence and 90employee licence. Active employees are 92. Users should not able to use HR modules. Invalid employee licence.
Pass
3
  • Issue 1"POS" licence and 1 "SYS" licence. Log into POS using "admin" from QA4 . This should be allowed.
  • Log into the same database from QA3 using "sanjay". This should be allowed.

Fails. 

When the 2nd user logs in. The message appears



Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.3.0913
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Review

    19 Sep 201902:31PM Comment 7 by Alvis (Link Technologies) Case 11715 added to project 11.004.BETA
    20 Sep 201901:06PM Comment 8 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 20-09-2019 01:06 PM Time Taken: 1.00

    Hi Rashna, can you test this with the new V11 build. 

    Correction on comment 5, the check is not done on configuration update. 

    Thanks


    01 Oct 201906:32AM Comment 9 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 01-10-2019 06:32 AM Time Taken: 1.00
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1
    • Issue 1"POS" licence and 1 "SYS" licence. Log into POS using "admin" from QA4 . This should be allowed.
    • Log into the same database from QA3 using "sanjay". This should not be allowed.
    Issue second licence. The user should then be able to login
    Pass
    Validate the licence is not checked for "LinkWeb - Configuration"Pass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 11.0.0506
    3. Setup: Demo
    4. Server : 10.0.0.14
    5. Database: LINKSOFT-DEMO-11-RASHNA

    Next Step

    1. Closure

      17 Oct 201901:08PM Comment 10 by Sanjay (Link Technologies) Case 11715 removed from project 11.004.BETA
      17 Oct 201901:08PM Comment 11 by Alvis (Link Technologies) Case 11715 added to project 11.004.BETA
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11715 in the subject line of all emails regarding this issue.

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