Company: Link Technologies
Case No: L10117. Project: 10.10: LinkSOFT Version 10.1
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 07 Feb 2019 11:38AM
Priority: High
Product: Payroll & HR
Group: Change Request
Time Taken: 3.25 (Weight: 3.25)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Rashna, Sanjay
Resolve By: Friday, 08 February 2019 12:00 AM [2351 days since logged date]
Status: Closed
Subject: Pay Number is incorrectly displayed in "PAYE Reconciliation Report"
Summary:    

Bula Vinaka Team

We have tested PAYE in version 1.309 and the first pay has been labelled as pay no "0".

We require assistance to understand how is it "0".

Steps to replicate: 

  1. Created a demo database in v1.309
  2. Created a new pay team:
    • ID: Test
    • Frequency: Weekly
    • Next Pay Date: 06/01/2019
    • Next Pay No: 1

  3. Created a new employee:
  • Start Date:  01/01/2019
  • Rate: 59,000.0000
  • Pay Team: Test
  • Work Hours/Pay: 40
  • Work Hours/ Day: 8
  1. Created Standard Pay Entries - PAYE is correct



  1. Verified Tax Setup: using this link. Please note, the tax table in the demo database is incorrect. 
  2. Since current month in the demo database was "2, 2018", we changed this to 12,2018 and performed EOY (via menu 332-9)
  3. Created first pay for pay team "Test"
  4. Generated the PAYE reconciliation Report, it was noticed that the pay no is displaying as "0"





The PAYE deduction is correct, however, why is the pay number "0"?

Please advise.

Regards
Aarti Gayaneshwar

Audit Notes:Edited by rashna on 18/03/19 10:17. Edited by rashna on 18/03/19 10:14. Edited by sanjay on 05/03/19 10:34. Edited by alvis on 07/02/19 11:38. Edited by aarti on 07/02/19 09:44. 
07 Feb 201910:02AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 07-02-2019 10:02 AM Time Taken: 0.50

Hi Aarti, 

Where is the setup for this case?

Please place the db in QA4.


07 Feb 201910:32AM Comment 2 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-02-2019 12:00 AM Time Taken: 0.75

Hi Rashna

I have restored the db as "LinkSOFT-CASE10117".

Since this is a demo database, you can use demo logins.

Regards
Aarti


07 Feb 201911:17AM Comment 3 by Rashna (Edge Business Solutions) Case 10117 added to project 10.1
07 Feb 201911:44AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-02-2019 11:44 AM Time Taken: 1.00

Development work for this case has been completed.

The change will be available in version: 10.139

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed the Pay Number used in the "PAYE Reconciliation Report" to display the pay number based on the calendar setup. This pay number is system generated used for tax calculations.

2. The issue was caused by:

  1. Changes in pay number calculations in case 9844 also required this report to be updated.

3. Next Step:

  1. UAT

4. Notes:


07 Feb 201911:50AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 11-02-2019 12:00 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Verify that the "pay Number" on the "PAYE Reconciliation Report" matches with pay numbers in the systemPass

Figure 1: Corrected Pay Number.

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 10.1.39
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database:LINKSOFT -CASE10117

Steps to reproduce failed scenarios:

Next Step: for closure


    08 Feb 201901:02PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-02-2019 01:02 PM
    Thanks Rashna

    09 Oct 201908:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L10117 in the subject line of all emails regarding this issue.

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