Company: Link Technologies
Case No: L11892. Project: 12.10: LinkSOFT version 12.1
Logged By: Alvis (Link Technologies) on 06 Feb 2020 04:42PM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 12.10.1020
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Monday, 10 February 2020 12:00 AM [1537 days since logged date]
Status: Closed
Subject: Incorrect company used for Test mode emails in Report Email Log

In a multi-company environment company 1001 test email address is used for company 1002.

Correct the issue so that respective companies test email address is used when sending emails.

Audit Notes:
10 Feb 202008:40AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 10-02-2020 02:32 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.5

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected the send Email Log and Report Email Log functions to use the Company ID related to the record instead of the web.config.

2. Affected Areas:

  1. Email Log
  2. Report Email Log

3. The issue was caused by:

  1. Incorrect company id extraction

4. Notes
5. Next Step

11 Feb 202011:28AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 11-02-2020 05:05 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Set the "Test" email address as in company 1001. Generate emails the notifications should be sent to the above address

2Set the "Test" email address as in company 1002. Generate emails the notifications should be sent to the above address

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.5.0210
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Closure

    If you have any queries regarding this support incident, please email and include the Case No: L11892 in the subject line of all emails regarding this issue.

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