Company: Link Technologies
Case No: L12370. Project: 13.03: LinkSOFT version 13.03
Logged By: Rashna (Edge Business Solutions) on behalf of Alvis (Link Technologies) on 19 Aug 2021 01:32PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 13.00.0827
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Darshni Gounder, Rashna, Sanjay, Vineshwar Prasad
Resolve By: Friday, 20 August 2021 11:59 PM [1069 days since logged date]
Status: Closed
Subject: Selecting the "Period" filter gives an error on "Superannuation Report (Fiji FNPF)"
1. Problem Details

Selecting the "Period" filter gives an error on "Superannuation Report (Fiji FNPF)"

2. Error Message (Include screenshot of the error)

3. Environment Details
  1. Server Name: AZURE
  2. Database Name: LinkSOFT
  3. Hosted:
  4. Version: 12.51.0816.GA
4. Relevant History Information

The issue can be reproduced by performing the following:
  1. Navigate to Reports
  2. Load -> Superannuation Report (Fiji FNPF)
  3. Select Company
  4. Select Superannuation Fund
  5. Select Year
  6. Select Period - error pops up
Audit Notes:Edited by sanjay on 27/08/21 13:01. Edited by sanjay on 27/08/21 13:01. Edited by alvis on 23/08/21 14:17. Edited by rashna on 20/08/21 12:43. Edited by rashna on 19/08/21 13:32. 
19 Aug 202101:32PM Comment 1 by Rashna (Edge Business Solutions) Case L12370 added to project 12.51
20 Aug 202112:43PM Comment 2 by Rashna (Edge Business Solutions) Case L12370 added to project 12.52
23 Aug 202101:33PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-08-2021 07:31 PM Time Taken: 1.00
PART A - Development work for this case has been completed.

1. The change will be available in version:13.00.0823

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Corrected the period filter on "Superannuation report for Fiji and Samoa"

3. Affected Areas:

  1. Superannuation report for Fiji
  2. Superannuation report Samoa

4. The issue was caused by:

  1. Introduction of superannuation filter had moved year and period filters 1 level down, this broke the link between year and period.

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation):UAT

23 Aug 202102:17PM Comment 4 by Alvis (Link Technologies) ETC was changed from 20/08/2021 to 20/08/2021
24 Aug 202106:44PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 25-08-2021 12:40 AM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments

 Validate that the "Period" filter is loaded without errors for the following reports

  1. Superannuation report for Fiji
  2. Superannuation report Samoa

Environment Details

  1. OS version:
  2. Application version: 12.0.823RC1
  3. Setup on:
    1. Server:LinkQA4
    2. Database:UAT-LINKSOFT
    3. LinkSOFT URL: HTTP://
  4. Login Details: Standard username and password for user "admin"

Next Step:Closure

25 Aug 202108:07AM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 25-08-2021 02:07 PM
Thanks Rashna

If you have any queries regarding this support incident, please email and include the Case No: L12370 in the subject line of all emails regarding this issue.

Document size: 7.9 KB
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