Company: Link Technologies
Case No: L12239. Project: 12.40: LinkSOFT Version 12.40 - 12.41
Logged By: Alvis (Link Technologies) on 28 Apr 2021 04:37PM
Priority: Low
Product: Payroll & HR
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 12.40
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Wednesday, 28 April 2021 12:00 AM [1090 days since logged date]
Status: Closed
Subject: Standard Pay not showing PAYE record
Summary:    In the Standard Pay Entries, the pay code "PAYE" is not showing
Audit Notes:
28 Apr 202104:39PM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 30-04-2021 06:37 PM Time Taken: 1.00
PART A - Development work for this case has been completed.

1. The change will be available in version:12.40.0427

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Corrected the standard pay PAYE calculations.

3. Affected Areas:

  1. Employee Profile -> Employee Pay Setup -> Standard Pay -> PAYE

4. The issue was caused by:

  1. PAYE amount was calculated as zero, therefore the record was not added in standard pay.

5. Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

03 May 202110:15AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 05-05-2021 12:05 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
  1. Create a profile with an annual salary of $35000.
  2. Create the "Standard Pay" of the employee and validate that a "PAYE" of $34.16 is included.

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.40.0429GA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-124

Next Step

  1. For Closure

    04 May 202102:15PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-05-2021 04:15 PM
    Thanks Rashna

    If you have any queries regarding this support incident, please email and include the Case No: L12239 in the subject line of all emails regarding this issue.

    Document size: 5.7 KB
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