| Subject: | Payment report is printed blank for "Multi Account Payment" |
| Summary: | Steps to Replicate - Set the value for "Prompt to email customer document documents" to "No".
- Process a "Multiple Account Payment" of $10.00
- Allocate $5.00 to customer "0002" and $5.00 to customer "ABC001".
- Apply the payment, this will print the receipts. The receipt does not show the payment details.
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| Audit Notes: | Edited by sanjay on 11/09/19 15:23. Edited by sanjay on 15/03/19 15:00. |
| 11 Mar 2019 | 03:11PM Comment 1 by Rashna (Edge Business Solutions) Case 10247 added to project 11.0 |
| 12 Mar 2019 | 08:12AM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-03-2019 08:12 AM Time Taken: 2.50 |
| Hi Sanjay, Multi On-account payment should print the "Pre-Payment" report. Can you investigate why it is printing the "Account Payment"? regards
Alvis |
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| 13 Mar 2019 | 09:33AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 13-03-2019 09:33 AM Time Taken: 3.50 |
| Development work for this case has been completed. The change will be available in version: 11.0.0313 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Corrected the OnAccountPayment process to select the correct report
2. The issue was caused by: - Coding issue. When we refactored the printing processes, the "ON Account" and "Account Payment" reports looked the same so it was consolidated.
3. Next Step: - UAT
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| 15 Mar 2019 | 11:20AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-03-2019 12:00 AM Time Taken: 2.00 |
| Hi Sanjay
QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Process multi-account payment $ 10 for customers 0002 and 0003. - The print option should print individual receipts.
- The email option should email the document to individual customers.
- Details in the receipt should be clear and correct.
| Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 11.0.0314
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT_REPORTNOTES
Next Step: for closure
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| 15 Mar 2019 | 03:00PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 15-03-2019 03:00 PM Time Taken: 1.50 |
| Thanks Rashna |
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| 15 Mar 2019 | 03:00PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 15-03-2019 03:00 PM Time Taken: 1.50 |
| closing case |
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| 09 Oct 2019 | 08:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |