Company: Link Technologies
Case No: L09404. Project: 09.40: LinkSOFT Version 9.4
Logged By: Alvis (Link Technologies) on 06 Jul 2018 10:33AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 06 July 2018 12:00 AM [2567 days since logged date]
Status: Closed
Subject: Fleet credit sale completed when an incorrect pin was entered
Summary:    

The system allowed fleet card credit sale to completed when an incorrect pin was entered.

Steps to replicate:

  1. Setup a fleet with $50 monthly rollover credit
  2. On POS Screen enter the Fleet card number. for example: FC1HX7MSFC
  3. On PIN entry, enter incorrect pin and click OK. System prompted incorrect pin, do you want to try again?. Click NO
  4. Customer selection is cleared.
  5. Do a normal credit sale and click complete. System prompts customer selection screen. Close this screen without selecting any customer. System loaded the Fleet card customer scanned in 2. above.
  6. Complete sale.
  7. Checked customer, available credit did not reduce


Audit Notes:
06 Jul 201810:31AM Comment 1 by Alvis (Link Technologies) Case 9404 added to project 09.4
06 Jul 201811:58AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 06-07-2018 11:58 AM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.4.8.6

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. When a fleet card pin prompt is canceled, we reset the customer to default cash customer.

2. The issue was caused by:

  1. Incomplete reset of the customer when the pin prompt was canceled

    3. Next Step

    1. UAT

    09 Jul 201808:54AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-07-2018 08:54 AM Time Taken: 1.00
    System test completed. proceed with UAT.

    09 Jul 201810:02AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 10-07-2018 12:00 AM Time Taken: 2.00
    Hi Sanjay,

    This case has been successfully tested.

    Documentation is not required for the case.

    Test Plan
    1. Setup a fleet with $50 monthly rollover credit
    2. On POS Screen enter the Fleet card number.FC1HX7MSFC, PIN 1234
    3. On PIN entry, enter pin as 999999 and click Ok. Cancel Retry. Customer should be changed to POSCASH - Pass.
    4. Credit Sale should not be allowed for POSCASH - Pass
    5. On POS Screen enter the Fleet card number.FC1HX7MSFC
    6. On PIN entry, enter pin as 999999 and click Ok. Retry and enter the correct pin. The sale should be completed without errors - Pass

    Test Environment
    • Version 9408 Beta 7
    • LINKSOFT on QA1

    Thanks

    Rashna

    09 Jul 201810:04AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-07-2018 10:04 AM
    Thanks Rashna 

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L09404 in the subject line of all emails regarding this issue.

    Document size: 2.7 KB
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