Company: Link Technologies
Case No: L11823. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 06 Nov 2019 10:25PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 11.4.0302
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Thursday, 07 November 2019 04:22 AM [1625 days since logged date]
Status: Closed
Subject: Item description is not loaded in POS


Create a new item as RL001 - Chicken and Chips.

  1. Load item in POS by typing RL001 in the barcode section.
  2. Item is loaded but the description is blank.

Tested in version 11.4.1105

Audit Notes:Edited by rashna on 06/11/19 22:25. Edited by alvis on 06/11/19 22:25. 
06 Nov 201910:25PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 07-11-2019 04:22 AM Time Taken: 1.00

Development work for this case has been completed.

The change will be available in version:11.4.1106

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. The blank line was created in POS because the item did not exist in the POS location. We have added a fix for this.

2. Affected Areas:

  1. Create an item in MAIN location. Sell the item in RETAIL location.

3. The issue was caused by:

  1. Coding error.

4. Notes
5. Next Step

07 Nov 201908:41AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 07-11-2019 02:30 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
  1. Create a new item as RL001 - Chicken and Chips.
  2. Load item in POS by typing RL001 in the barcode section
  3. Item description, price , quantity- 1 and information should be loaded.

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.1106
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Closure

    If you have any queries regarding this support incident, please email and include the Case No: L11823 in the subject line of all emails regarding this issue.

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