Company: Link Technologies
Case No: L13100. Project: 15.90: LinkSOFT Version 15.90
Logged By: Sanjay (Link Technologies) on 29 Jan 2025 10:35AM
Priority: Low
Product: Point of Sale
Group: Enhancement
Time Taken: 110.00 (Weight: 95.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Sanjeet, Sitla, Vineet, Vineshwar Prasad
Resolve By: Friday, 05 December 2025 01:14 PM [312 days since logged date]
Status: Closed
Subject: FRCS VMS V3 Implementation
Summary:    

Hi Sanjay, 

There are changes in VMS Version 3, and it requires development work

Please kindly re-register as a developer to gain access to the latest documentation.

There is no highlight on the changes; we are told that the developers will need to go through the documentation to be in compliance with their POS systems.

Areas we will need to consider are

  1. LinkPOS,
  2. VMS Integration to all other ERPs, MYOB, XERO, JIWA.

 I have registered EBS as a developer, but to re-accredit, this will only be possible once we have the technical end sorted with your team.

Below is an email from FRCS to me with links. Let me know if you need the registration to be done ASAP to move things faster.

***********************************************************************************************************************

Robert R. Fonmanu <rfonmanu001@frcs.org.fj>

Apologies for the delay. Please refer to the documentation below.

 

Refer below for new specifications regarding Sandbox VSDC URL:

https://tap.sandbox.vms.frcs.org.fj/help/view/1235385360/Detailed-Specs/en-US

 

Other relevant material can be found on:

https://tap.sandbox.vms.frcs.org.fj/help/view/158851269/Readme/en-US

 

Do let us know if you have any further queries.

 

regards
Robert Fonmanu
IT Support Engineer , Technology Division
Building 2 – Level 1 | Revenue & Customs Services Complex Cnr of Queen Elizabeth Drive & Ratu Sukuna Road
Nasese, Suva

Audit Notes:Edited by sanjay on 03/12/25 11:47. Edited by sanjay on 14/11/25 12:46. Edited by sanjay on 31/07/25 11:58. Edited by sanjay on 09/07/25 12:35. Edited by sanjay on 15/05/25 09:32. Edited by sanjay on 15/05/25 09:28. Edited by sanjay on 12/02/25 15:39. 
12 Feb 202503:39PM Comment 1 by Sanjay (Link Technologies) Comment removed by sanjay
18 Feb 202510:35AM Comment 2 by Sanjay (Link Technologies) Comment removed by sanjay
04 Apr 202503:45PM Comment 3 by Sanjay (Link Technologies) Comment removed by sanjay
30 Apr 202511:41AM Comment 4 by Sanjay (Link Technologies) Comment removed by sanjay
09 Jul 202508:19AM Comment 5 by Sitla (Edge Business Solutions) Comment removed by sanjay
09 Jul 202512:35PM Comment 6 by Sanjay (Link Technologies) Case L13100 added to project 16.00
29 Jul 202511:43AM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-08-2025 11:41 AM Time Taken: 8.00
After several emails back and forth with FRCS, I have been asked to register as a New Developer. See final email below.

******************************************************************
TaxCore Support 28 Jul 2025, 18:58 (16 hours ago) to me

Dear Sanjay Singh,

Dear Sanjay,

The certificate you were using was created before the upgrade done to the global sandbox.
In order to access it you will need to register again and request a new certificate.

Best regards,
Related to your #TC005744

Your TaxCore Support Team,
TaxCore Support Department

******************************************************************


30 Jul 202512:55PM Comment 8 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-08-2025 12:54 PM Time Taken: 2.00

Certificqtes has been received and installed.

VMS Changes in progress. Expected completion 8th August 2025.


31 Jul 202511:57AM Comment 9 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-08-2025 11:53 AM Time Taken: 4.00 Notes: ETC extended from: 31/07/2025 to 08/08/2025

Table 1 - New Status Codes

Status and Error Codes
All protocols share the same Info, Error and Warning codes.
Code0-Info 1-Warning 2-ErrorDescriptionApplies to
    
 INFO  
0000All OKCommand is executed without warnings or errorsVSDC, E-SDC
0100Pin OKThis code indicates that the provided PIN code is correctE-SDC
0210Internet AvailableInternet Connection is available (optional)E-SDC
0220Internet UnavailableInternet Connection is not available (optional)E-SDC
    
 WARNINGS  
1100Storage 90% FullStorage used to store audit packages is 90% percent full. It is time to perform the audit.E-SDC
1300Smart Card is not presentSecure element card is not inserted in the E-SDC smart card readerE-SDC
1400Audit RequiredTotal Sale and Refund amount reached 75% of the SE limit. It is time to perform the audit.E-SDC
1500Pin Code RequiredIndicates that POS must provide the PIN codeE-SDC
1999Undefined WarningSomething is wrong but specific warning is not defined for that situation. Manufacturer can use manufacturer-specific codes to describe warning in more detailsE-SDC
    
 ERRORS  
2100Pin Not OKPIN code sent by the POS is invalidE-SDC
2110Card LockedThe number of allowed PIN entries exceeded. The card is locked for useE-SDC
2210SE LockedSecure Element is locked. No additional invoices can be signed before the audit is completedE-SDC
2220SE Communication FailedE-SDC cannot connect to the Secure Element appletE-SDC
2230SE Protocol MismatchSecure Element does not support requested protocol version (reserved for later use)E-SDC
2310Invalid tax labelsTax Labels sent by the POS are not definedV-SDC, E-SDC
2400Not configuredSDC device is not fully configured for invoice signing (i.e. tax rates or verification URL are missing etc.)E-SDC
2800Field RequiredA field is required (a mandatory invoice request field is missing)V-SDC, E-SDC
2801Field Value Too LongThe length of the field value is longer than expectedV-SDC, E-SDC
2802Field Value Too ShortThe length of the field value is shorter than expectedV-SDC, E-SDC
2803Invalid Field LengthThe length of the field value is shorter or longer than expectedVSDC, E-SDC
2804Field Out Of RangeA field value out of expected rangeVSDC, E-SDC
2805Invalid Field ValueA field contains an invalid valueVSDC, E-SDC
2806Invalid Data FormatThe data format is invalidVSDC, E-SDC
2807List Too ShortThe list of items or the list of tax labels in the invoice request does not contain at least one element (item/label).VSDC, E-SDC
2808List Too LongThe list of items or the list of tax labels in the invoice request exceeds the maximum allowed number of elements (items/labels) or byte size. The maximum values depend on an SDC's capacity for processing invoice requests and can be manufacturer-specific.VSDC, E-SDC
2809Secure Element ExpiredThe digital certificate on the smart card secure element has expired.E-SDC
Obsolete error codes
   
CodeErrorDescriptionApplies to
2811Invalid Invoice TypeValue of Invoice Type field is invalid or out of range (replaced with 2805)VSDC, E-SDC
2812Invalid Transaction TypeValue of Transaction Type field is invalid or out of range (replaced with 2805)VSDC, E-SDC
2813Invalid Payment TypeValue of Payment Type field is invalid or out of range (replaced with 2805)VSDC, E-SDC
2814BuyerIdLenghtInBytes Length ExceededBuyerID field maximum length is exceeded (20 chars) (replaced with 2803)VSDC, E-SDC
2815BuyerCostCenterId Length ExceededBuyerCostCenterId field maximum length is exceeded (15 chars) (replaced with 2803)VSDC, E-SDC
2816POSInvoiceNumber Length ExceededPOSInvoiceNumber field maximum length is exceeded (20 chars) (replaced with 2803)VSDC, E-SDC
2817GTIN Length InvalidPOSInvoiceNumber field length is less than 8 or greater than 14 (replaced with 2803)VSDC, E-SDC
2818Name Length ExceededName field maximum length is exceeded (2048 chars) (replaced with 2803)VSDC, E-SDC
2819Name is RequiredAn item name is required (replaced with 2800)VSDC, E-SDC
2820Labels Length ExceededLabel length is exceeded (replaced with 2803)VSDC, E-SDC

31 Jul 202501:21PM Comment 10 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-08-2025 12:00 PM Time Taken: 18.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 15.90

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

  1. Completed development work for VMS changes

3. Affected Areas:

  1. VMS - New API updates

4. The issue was caused by:

  1. FRCS VMS changes

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation):  UAT then Compliance


31 Jul 202505:43PM Comment 11 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-08-2025 05:42 PM Time Taken: 6.00
Certification Submitted. See attachment.

06 Aug 202512:05PM Comment 12 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 15-08-2025 12:03 PM Time Taken: 2.00
*** Email Response from EFD Support ***

Kaushal Kumar 08:01 (4 hours ago) to Peni, EFD, Sitla, me

Hi Sanjay

Apologies on the delayed response as your email was blocked due to no SPF record. 

To answer your questions: 
  1. When is the new version of SDC taking effect
    1. If you have the new SDC available for accreditation then proceed with submission so it can be accredited and rolled out for your customers in the market. 
  2. When will the PREVIOUS version stop being supported?
    1. This will take effect when all your customers have been migrated to V3 of POS / SDC. There is no immediate deadline set but if you can get your customers on V3 sooner, then you will just have to maintain one version. 
  3. Do vendors need to maintain both versions of SCD or just the current one?
    1. Until such time your customers are on V3, the vendor will have to maintain both versions to ensure business continuity for customers. 
Also on the same note, Peni has not ben part of FRCS for over 7 years now. You can contact me or any other team members part of the EFDCompliance email group for assistance in the future. 

Do advise if there is anything else we can assist with. 

Kind Regards,


Kaushal Kumar
www.frcs.org.fj

06 Aug 202512:07PM Comment 13 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 15-08-2025 12:05 PM Time Taken: 1.00
Certification Request # 44 was submitted on the 31st of July 2025. Still awaiting confirmation.

06 Aug 202501:11PM Comment 14 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 15-08-2025 01:10 PM Time Taken: 2.00

*** Email Response from Samoa TIMS Support ***

Patrick Ah Kuoi 12:16 (54 minutes ago) to Sitla-Edge, me

Hi Sitla,

 

No worries.

 

Please find my responses below:

 

  1. When is the new version of SDC taking effect?

We are now on v3 starting today and will be finishing migration tonight and anticipating any potential issues this week to be identified and resolved at the earliest.

  1. When will the PREVIOUS version stop being supported?

A grace period will be granted to all EFDs currently accredited for v2 to still operate while re-accrediting to v3, due date will be re-confirmed and notification will be sent out to all as we had to push back the upgrade for a bit, but it was initially set to January 2026.

  1. Do vendors need to maintain both versions of SDC or just the current one?

Backward compatibility with v2 to operate on v3 is in effect once we successfully complete upgrade. Once the grace period finishes, then v2 will be decommissioned and no longer supported. So, all EFDs that have not been accredited for v3 after the grace period will be non-compliant with TIMS.

 

Hope this provides clarity.

 

Kind Regards,



08 Aug 202502:15PM Comment 15 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 15-08-2025 02:14 PM Time Taken: 2.00 Notes: ETC extended from: 08/08/2025 to 15/08/2025
*** FRCS Meeting Notes ***

Q: When does v3 take effect? Will this break the currently working POS VMS commands? (E-SDC).

A: Already deployed – V2 compatibility mode currently switched on. All current POS and ESDC will work. 

Q: Where can we find tech specifications for Invoice cancellation?

A: Special Kind of Reformed – How it's implemented. It will be described in the tech specs published on the website. It's in the sandbox

Q: Please supply transition period details, from V2 to V3?

A: Switch off V2 compatibility. Exact dates by FRCS –

Q: Change of VAT Labels was very hectic.

A: Take into account the timelines

Q: Can vendors test v3 in one POS while using V2
A: Yes, can do that provided you are accredited in V3

Q: Why do the copy receipts and invoices require refiscalization?

A: Track if cashiers are issuing a suspicious number of copies – data collection requirements -

Q: Hello Kaushik here from Cloud Development, are you able to go over the changes required for Online POS?

A: No specific changes except the requirements to comply with the new updated version of the protocol.

Q: Some of our clients were using ESCD. Their old card has expired, and after replacing it with a new one, the VMS stopped working. Based on our investigation, it appears that the new hardware is not compatible with V3. Please advise on the possible solution to resolve this issue.

A: Request for V2 smart card.

Q: There is a tech guide, a downloadable PDF version

A: Help system in the sandbox. Does not download the entire guide. Download with Child 

Q: Is there a specific FONT and SIZE required on the invoice

A: No, there is not, as long as each type of invoice contains the necessary information, the font and size on an invoice are not a concern

INHOUSE - Can we have a better front that is more printer-friendly and darker when printed? The current font is not too visible.


08 Aug 202502:16PM Comment 16 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 15-08-2025 02:15 PM Time Taken: 4.00

# Comment 13 - Accreditation response has been provided with a request for additional documentation.

This was provided and accreditation resubmitted.


19 Aug 202502:30PM Comment 17 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 29-08-2025 02:28 PM Time Taken: 12.00 Notes: ETC extended from: 15/08/2025 to 29/08/2025

FRCS has responded with some additional requirements, such as a demonstration of "Multiple Payments", Documentation References, and some changes to "Advanced Receipts".

The changes have been completed and resubmitted for approval.


22 Aug 202503:45PM Comment 18 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 29-08-2025 03:40 PM Time Taken: 4.00 Notes: Edited by sanjay on 22/08/25 15:46. 

Certification is on hold due to the following requirement:

  1. Proforma Invoice needs to be fully Paid.
    1. LinkSOFT does not take payment on Quotations, therefore, we will mark the Quote as Fully Paid for this requirement even though the customer is not making a payment.
  2. Proforma Refund needs to be fully Paid.
    1. LinkSOFT does not allow a REDUND/Return to a Quotation, therefore, we will sign the PROFORMA REFUND when the Quotation is VOID

I find this to be a strange requirement. I am not aware of any accounting standards that define "Payment on Quotation", or Quotation Refund.

Can anyone on this case comment on this and confirm if this is ok? or if you have any objections to the proposed 1.1 or 2.1 above?


25 Aug 202511:30AM Comment 19 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 29-08-2025 11:26 AM Time Taken: 16.00

*** Email discussion with DTI ***

Nemanja Milojevic <nemanja.milojevic@dti.rs>
Attachments
Thu 21 Aug, 18:43 (4 days ago)
to me

Hey Sanjay!

Regarding your accreditation for the POS device InfoTech Business Solutions Pty Ltd T/A Link Technologies.
To make communication easier, the problem is as follows:
The amounts in the two fields "Total Purchase" and "Payment type" must match, i.e., they need to be the same.
If the Total Purchase field is $15, then the amount in "Cash""Other""Card", or any other payment type must also be $15 not 0.
I am sending you the attached file as an explanation.
Nemanja Milojevic
Software Developer / Accreditation Technician
email: nemanja.milojevic@dti.rs

***********************************************************************************

Sanjay Singh <sanjay@linktechnologies.com.au>
Fri 22 Aug, 13:06 (3 days ago)
to Nemanja

Hi Nemanja,

Thanks for reaching out.

The misunderstanding here is about the transaction Type. Can you confirm that Your "Proforma" is equivalent to a Quotation, i.e an estimate for work also known as an Estimate

We do not allow Payment to be registered in Quotations, Payments can only be taken on Invoices, however I can place a Full payment if that is what you require.

Thanks.
Regards
Sanjay
***********************************************************************************
Nemanja Milojevic
22 Aug 2025, 17:28 (3 days ago)
to me

Hey Sanjay

Yes, you are exactly right, proforma is equivalent to a Quotation indeed, but we still need to have those fields I marked in the attachment, leveled out.
If Total Amount is let's say 1000$, "Other" field needs to be as well 1000$.

Hope this clarifies your concern.

For anything else, please feel free to contact us.

Nemanja Milojevic
Software Developer / Accreditation Technician
email: nemanja.milojevic@dti.rs

25 Aug 202511:30AM Comment 20 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 29-08-2025 11:30 AM Time Taken: 4.00 Notes: Edited by sanjay on 28/08/25 10:19. 

Changes made and accreditation resubmitted. Below are the parameters:

Figure 1 - Answers to FRCS Questions for Technical Certification

Technical PartQuestionAnswer
Technical Details
  
 
Accreditation Type: Transferable or Non-Transferable
 
  Transferable
Enclosed Documentation for Point of Sale Product
  
 
Product Description (commercial material i.e. brochure, website, etc.)
 
  LinkSOFT Point Of Sale
  Website: https://www.linktechnologies.com.au/
  Help: https://www.link247.com.au/Link-Help/
 
Product User Manual
 
  https://www.link247.com.au/Link-Help/
  he documentation is extensive and contains details of each sales operation which is hundreds of pages long. If you need VMS specific page, see this link: https://www.link247.com.au/Link-Help/topics/Framework/Integration/FRCSWebAPI/Tax_Monitoring_System.htm
  There is also a search function that will show each function.
 
Product Installation Guide
 
  https://www.link247.com.au/Link-Help/
 
Product Configuration Manual
 
  https://www.link247.com.au/Link-Help/
POS Operational Functions
  
 
Accepts commands from operator
 
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/Point_Of_Sale.htm
 
Upon operation start, the POS and E-SDC or V-SDC are mutually authenticated
 
  Details are at this URL: https://www.link247.com.au/Link-Help/topics/Framework/Integration/FRCSWebAPI/Tax_Monitoring_System.htm
 
Supports the ability to remove selected items before issuing the fiscal invoice (Void Function Enabled)
 
  VOID Transaction procedure is at this link. The user does not have to perform any VMS specific task.
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS/POS%20Grid/Transaction.htm
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS/POS%20Grid/Void_Transaction.htm
 
Supports the ability to apply a discount on a selected item (Discount Function Enabled)
 
  There are many discount options. Here are the specific links for dome. Again, user does not have any VMS specific function for discounts, such as Loyalty Discounts, Discount coupons, Sales Volume discounts.
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/LinkWebApplicationsPortal/Point%20of%20Sale/Discount_Coupon.htm
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS-WEB/Reports/Sales_Discount__Price_Change_Report.htm
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/LinkWebApplicationsPortal/Point%20of%20Sale/User_Options.htm
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/Loyalty_Categories.htm
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS/DebtorSpecificPricing/Debtor_Specific_Pricing.htm
 
In the case of hardware POS, the product must clearly display the following information: Manufacturer Name, Serial Number, Software Version, Hardware Version (stickers with information about the voltage, amperage, etc.)
 
  N/A
 
POS must register all payment types as documented in the Technical Instructions for EFD Suppliers
 
  Payment method is configured by the user. see Figure 1 at this link:
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/Payment_Method.htm
 
POS supports multiple payment types on the same invoice, i.e. splitting the payment between multiple payment types
 
  See item 4 at this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm
 
If the POS is connected to other devices (e.g. barcode reader, scale…), this must not interfere with the standard POS operations
 
  SDC is only initiated when the POS transaction is completed. None of the Peripheral devices are part of the VMS process, therefore there is no impact.
  Print and Email happen after VMS therefore VMS is not affected
  Scanners and Scales happen before the transaction is completed, therefore there is no impact on VMS
 
POS must issue a fiscal invoice in printed or electronic form
 
  Figure 6 at this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS/Technical%20Reference/TMS_Setup_in_LinkSOFT.htm
 
POS supports entering Global Trade Item Number (GTIN)
 
  SKU, UPC part of Product Mawsster. Details at this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/LinkWebApplicationsPortal/Inventory/Product_Master.htm
 
When issuing Refund and Copy invoices, the POS mandates entering a Reference Number
 
  See step 5 at this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/Returns.htm
 
When issuing Normal Sale invoices connected to Advance or Proforma invoices, the POS enables entering a Reference Number
 
  Proforma invoices are converted to Invoices and signed as a Normal Sale or Advanced Sale
  See this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS/POS%20Grid/Transaction.htm
 
When communicating with an E-SDC, the POS uses HTTP protocol as documented in the Technical Instructions for EFD Suppliers
 
  Details at this link: https://www.link247.com.au/Link-Help/topics/Framework/Integration/FRCSWebAPI/Tax_Monitoring_System.htm
 
When communicating with a V-SDC, the POS uses HTTPS protocol as documented in the Technical Instructions for EFD Suppliers
 
  Details at this link: https://www.link247.com.au/Link-Help/topics/Framework/Integration/FRCSWebAPI/Tax_Monitoring_System.htm
 
Upon request, the POS provides a list of all issued invoices with an option to search for specific invoices (electronic journal)
 
  Search invoices in the Invoices menu. https://www.link247.com.au/Link-Help/topics/LinkSOFT/LinkWebApplicationsPortal/Point%20of%20Sale/Invoice_List.htm
 
POS supports entering transaction data via files containing an article ID, price, quantity and all other necessary information
 
  Transaction data can only be entered from POS terminals
PLU – Database Control
  
 
New product or service can be inserted/configured by user
 
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/LinkWebApplicationsPortal/Inventory/_Inventory.htm
 
POS user can select product/service quantity when issuing an invoice
 
   https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm
 
POS user can change product/service price per item
 
  User can change price and quantity if they have access. See this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm
 
During price lookup, the POS rounds the product/service price to a minimum of two decimals (round down if it is less than 5, round up if it is equal or greater than 5)
 
   See price example (figure 3) at this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm
 
Product/service can be selected by name or scanning a GTIN barcode
 
  Explained in detail at this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm
 
POS supports importing and exporting a catalog of products/services
 
  Samples: https://www.link247.com.au/Link-Help/topics/Framework/Integration/FileImport/Download_Sample_File.htm
Tax Rates  
 
POS receives tax rates from an SDC or TaxCore, as part of the configuration parameters
 
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS/Technical%20Reference/TMS_Setup_in_LinkSOFT.htm
 
POS prints a label indicating the type of tax, together with the tax value (for example, A =15%, E = 9%, F = 0%, P = 0.25)
 
  See figure 6 at https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS/Technical%20Reference/TMS_Setup_in_LinkSOFT.htm
 
POS supports enough labels for the existing market needs, with a possibility of an increase in the future
 
  Tax codes are user maintained. https://www.link247.com.au/Link-Help/topics/LinkSOFT/LinkWebApplicationsPortal/Inventory/Tax_Maintenance.htm
 
POS displays tax rates on demand
 
  Tax is displayed on POS based on setup. See item 3.
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm
 
POS rounds the value of tax to a minimum of two decimals (round down if it is less than 5, round up if it is equal or greater than 5)
 
   See item 2 at this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm
 
POS never uses any other tax rates except the ones received from E-SDC or V-SDC
 
  The system does not allow admins to make any changes to tax unless they have specific override access
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/LinkWebApplicationsPortal/Inventory/Tax_Maintenance.htm
Fiscal invoice Distribution
  
 Paper 
  See this link for Print Options:
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/POS/Configuration/Printers.htm
  https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm
 
Electronic (e-mail, SMS, chat platforms or anything alike)
 
  See output options at this link: https://www.link247.com.au/Link-Help/topics/LinkSOFT/Cash_Sales.htm


26 Aug 202509:47AM Comment 21 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-09-2025 09:46 AM Time Taken: 1.00
VMS Messaging Service (SANDBOX) <frcsvms.sandbox@frcs.org.fj>
Mon 25 Aug, 21:37 (12 hours ago)
to me

FRCS

Dear Sanjay Singh,

Your POS product LinkSOFT POS, version 15.90, has successfully passed the Technical Review of the POS accreditation process.

The next step is to complete the Administrative Review process.

To begin the Administrative Review, please log in to the Developer Portal and select the jurisdiction(s) for which you wish to accredit your product.

If you have questions or need any help, please email our support service: EFDCompliance@frcs.org.fj

Kind Regards,

FRCS


28 Aug 202510:16AM Comment 22 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-09-2025 10:15 AM
Kunal V. Prasad <kprasad003@frcs.org.fj> 06:17 (3 hours ago)
to me, Kartik, DFRCS

Hi Sanjay,

Please refer to the below link on how to change the jurisdiction to Fiji.

https://tap.sandbox.vms.frcs.org.fj/help/view/170506994/Administrative-Part/en-FJ

Regards,
Kunal Prasad
IT Support Engineer , Technology

28 Aug 202510:16AM Comment 23 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-09-2025 10:16 AM Time Taken: 4.00
Administrative Review submitted.

02 Sep 202507:16PM Comment 24 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-09-2025 07:16 PM Time Taken: 1.00 Notes: ETC extended from: 29/08/2025 to 12/09/2025
No response on administrative review. Sitla to follow up with FRCS.

17 Sep 202505:21PM Comment 25 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2025 05:21 PM Time Taken: 4.00 Notes: ETC extended from: 12/09/2025 to 26/09/2025

Hi Sitla, VMS certification is still marked as "Under Administrative Review". It's been 3 weeks. Can you follow up when you get a chance, please?

Emailed them a couple of times with no response. thx


22 Sep 202502:37PM Comment 26 by Sanjay (Link Technologies) Case L13100 removed from project 15.90
22 Sep 202502:39PM Comment 27 by Sanjay (Link Technologies) Case L13100 added to project 16.00
29 Sep 202502:09PM Comment 28 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 03-10-2025 02:07 PM Time Taken: 2.00 Notes: ETC extended from: 26/09/2025 to 03/10/2025

FRCS requested documentation update for the following:

  1. Where can the user see how many Reprints are done
  2. Where can the user see which invoice has been signed

Changes made to documentation showing Data view for POS transactions and POS Payments.

Changes submitted for FRCS review.


12 Oct 202509:33AM Comment 29 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 17-10-2025 09:32 AM Time Taken: 1.00
FRCS has requested additional changes. We will make these changes this week.

13 Oct 202506:10PM Comment 30 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 17-10-2025 06:08 PM Time Taken: 3.00 Notes: ETC extended from: 03/10/2025 to 17/10/2025

FRCS has requested documentation on Returns processing.

The following links have been provided:

  1. https://www.link247.com.au/Link-Help/topics/LinkSOFT/LinkWebApplicationsPortal/Point%20of%20Sale/Returns_List.htm
  2. https://www.link247.com.au/Link-Help/topics/LinkSOFT/Returns.htm

Submitted for review


22 Oct 202509:25PM Comment 31 by Sanjay (Link Technologies) Assigned To: Sitla (Edge Business Solutions) Followup Date: 31-10-2025 09:23 PM Time Taken: 2.00 Notes: ETC extended from: 17/10/2025 to 31/10/2025

Admistrative approval has been completed.

I was just informed that there is another step that FRCS now requires a live Demo.

Sitla,,can you document this and update what this is about?


23 Oct 202510:14AM Comment 32 by Sitla (Edge Business Solutions) Assigned To: Sitla (Edge Business Solutions) Followup Date: 31-10-2025 10:12 AM

Hi Sanjay,

We have presented a live demo to the FRCS accreditation team and provided all relevant documents(live demo passed invoices) for verification.

Will keep you posted on future updates.

Sitla.


11 Nov 202507:36AM Comment 33 by Sitla (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 21-11-2025 07:34 AM Notes: ETC extended from: 31/10/2025 to 21/11/2025

Sitla-Edge Business Solutions <sitla.s@edgebizsolutions.com> Fri, Nov 7, 11:55?AM (4 days ago)Wto DFRCS, EFD, Sanjay, Robert

Bula Robert,

We would appreciate an update on the accreditation progress, as it has been over two weeks since our demo.

As per the discussion, I was expecting accreditation this week.

Can the team please expedite this?

Thanks and Regards

Sitla Sharma

11 Nov 202507:38AM Comment 34 by Sitla (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 21-11-2025 07:36 AM
Sitla-Edge Business Solutions <sitla.s@edgebizsolutions.com> 8:37?AM (0 minutes ago) to Robert, DFRCS, EFD, Sanjay

Bula Team,

Can we have an update on this?

Appreciate some sort of communication here.

Thanks and Regards

Sitla Sharma

11 Nov 202509:55AM Comment 35 by Sitla (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 21-11-2025 09:55 AM
Robert R. Fonmanu 10:51?AM (2 minutes ago) to me, DFRCS, EFD, Sanjay

Hi Sitla,

Apologies for the delay.

Please check administrative, there are some points of queries that need your feedback.

Once feedback is provided, we can proceed with completing the documentation.

Kind Regards
Robert Fonmanu
IT Support Engineer , Technology Division



11 Nov 202511:18AM Comment 36 by Sitla (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 21-11-2025 11:17 AM
Sitla-Edge Business Solutions <sitla.s@edgebizsolutions.com> 12:17?PM (0 minutes ago) to Robert, DFRCS, EFD, Sanjay

Hi Robert,

Kindly note that Sanjay has responded to administrative queries.

Also on the same note, we have developed integration with MYOB and XERO for VMS signing. Do we have to go through the same process again, or is LinkPOS accreditation sufficient?

Appreciate some insight on these lines so that we can proceed accordingly.
Thanks and Regards

Sitla Sharma

14 Nov 202512:46PM Comment 37 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 21-11-2025 12:44 PM Time Taken: 2.00
Subject: POS Accreditation Approved
External
Inbox

VMS Messaging Service (SANDBOX) <frcsvms.sandbox@frcs.org.fj> 10:35 (2 hours ago) to me

FRCS

Dear Sanjay Singh,

Your POS product LinkSOFT POS, version 15.90, has successfully passed the Administrative Review of the POS accreditation process.

The details of your accreditation process will be forwarded to the Technical Committee for final review and confirmation.

You will receive an email informing you about your next steps.

If you have questions or need any help, please email our support service: EFDCompliance@frcs.org.fj

Kind Regards,

FRCS


26 Nov 202501:16PM Comment 38 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-12-2025 01:14 PM Time Taken: 4.00 Notes: ETC extended from: 21/11/2025 to 05/12/2025

Fiji VMS Certification has been completed. 

Figure 1 - Fiji VMS V3 Certification


03 Dec 202510:53AM Comment 39 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-12-2025 10:52 AM Time Taken: 1.00
Robert R. Fonmanu 08:54 (1 hour ago) to Sitla-Edge, me, DFRCS

Bula Vinaka and Good Morning,

 

VMS Accreditation has been endorsed and passed all review processes, please find attached your accreditation certificate, details will also be posted on our website soon.

 

We do apologise for the delay, however, please do not hesitate to contact me if you require further assistance.

 

It has been a pleasure working with your Team.

Best Regards
Vinaka
 


03 Dec 202511:47AM Comment 40 by Sanjay (Link Technologies) Case L13100 added to project 15.90
Attachments:
- General Documents:CertificationDocuments.zip
If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L13100 in the subject line of all emails regarding this issue.

Document size: 203.9 KB
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